Customizing

After you configure the service to integrate with your on-premises environment, optionally customize service settings to suit your needs.

About this task

You can customize settings before or after you onboard users. Configuration tasks must be performed by users who have the Administrator role. Users who have the User Administrator role can perform most of the administration tasks but cannot perform configuration tasks.
  • Enabling the accessible experience for the web client
    You can submit a request to enable the accessible experience for the web client for everyone in your organization. Mail, Calendar, Contacts, and Preferences features provided with this experience are all accessible.
  • Setting up administration notifications
    Set up the service to send email notifications that report when specific types of errors occur in the service.
  • Customizing the Auto Update Service
    Some add-on applications are integrated with the Auto Update Service. When new versions of these applications become available, the Auto Update Service automatically updates the applications to the new versions. You can customize the Auto Update Service behavior for each application that uses it.
  • Restricting access to groups
    Add a Readers list to a group to restrict access to it. For example, a Readers list comes in handy if you have a large mailing group that you want to allow only a few users to send mail to.
  • Using administrative policies
    If you use administrative policies on premises, you can apply many of those same policy settings to service users as well. Administrative policies enable all users to have the same working experience.
  • Configuring logins
    Reset passwords, manage password expiration periods, set up federated identity management, restrict logins to an IP range, and enable application passwords.
  • Configuring the name finder
    Complete this procedure to configure how users find names in a directory.
  • Configuring mail settings
    There are several settings related to mail that you configure from SmartCloud Notes® Administration.
  • Preparing to use custom mail file templates
    You can apply a custom mail file template to mail files of service users. The template must meet design requirements that minimize the risk and impact to your users and to the service. You submit the template for approval to an IBM® Software Services for Collaboration representative.
  • Configuring mail file templates
    Configure which mail file templates can be applied to user mail files and configure a mail file template to use by default.
  • Using extension forms files to customize the look of the web client
    You can use an extension forms file to customize the visual theme, fonts, the action bar, and other aspects of the web client. For example, you can add graphics, change colors, and add new menu items.
  • Enabling busytime details in calendars
    You can enable IBM Notes users and web client users to see busytime details in calendars.
  • Configuring instant messaging
    By default, the SmartCloud Notes service automatically connects IBM Verse, web, and IBM Notes 8.5.2 clients with embedded Sametime® to the IBM Connections™ Cloud instant messaging community. You can configure clients to connect to an on-premises Sametime community, instead.
  • Configuring a default time zone
    You can configure a default time zone for your company. This is the default time zone for SmartCloud Notes users when they log in to the service the first time. It is used when users schedule meetings and for mail timestamps.
  • Configuring IMAP access
    You can allow users to access IBM SmartCloud® Notes from third-party email clients using IMAP. IMAP access is disabled by default, but you can enable it for all users or only for specific users.
  • Logging activity in journal files
    You can log different types of activity in journal files that you then download from the service.