Logging activity in journal files

You can log different types of activity in journal files that you then download from the service.

Before you begin

Before you complete this procedure, you must request integration server enablement from an IBM Connections™ Cloud customer services representative (CSR). When you do so, you provide an account identity to use to connect to the FTP site to download the journal files. You are notified when your enablement request is complete. For more information, see Requesting integration server enablement.

About this task

The following types of journal files are available for Notes®:
  • Notes mail delivery, which records each email message that service users send or receive.
  • Notes client session, which records each attempt to log in to the service from a Notes client to access an application such as mail or the company directory.
  • Administration activity, which records SmartCloud Notes administration actions.

The journal service produces gzip-compressed journal files about every 24 hours. You use an FTP client to download the journal files from the integration server. Files are removed from the integration server after seven days.

Journal files are available for other Connections Cloud services, as well. For more information, see the Connections Cloud journaling documentation.

After you are notified that your request for integration server enablement is complete, complete the following steps to enable journaling through SmartCloud Notes Administration.

Procedure

  1. Log on to the service as an administrator.
  2. In the System Settings section of the navigation pane, click IBM SmartCloud Notes.
  3. Click Account Settings.
  4. Click Journaling Options.
  5. Select any of the following options to specify the type of journal files to generate:
    • Notes mail delivery
    • Notes client sessions
    • Administration activity
  6. Click Save.

What to do next

You can begin downloading journal files in about 24 hours.