Downloading journal files

You can begin to download journal files about 24 hours after you enable journaling.

Before you begin

Request integration server enablement, then enable journaling options in SmartCloud Notes® administration. For more information, see Logging activity in journal files.

Make sure that your corporate firewall allows outbound connections to the following hosts over FTP port 990 and FTP PASV port range 60000 - 61000:
  • North America data center: ftp.na.collabserv.com
  • Asia Pacific data center: ftp.ap.collabserv.com
  • European data center: ftp.ce.collabserv.com

Procedure

  1. From an FTP client, specify the following connections settings:
    Setting Value
    Host
    If you use the United States data center:
    ftp.na.collabserv.com
    If you use the Asia Pacific data center:
    ftp.ap.collabserv.com
    If you use the European data center:
    ftp.ce.collabserv.com
    Protocol FTP
    Port 990
    Encryption Implicit FTP over TLS
    User and password Account name and password that is used to connect to the FTP site.
  2. Connect to the FTP host.
  3. Change to the journal directory.
  4. Select and download the following files:
    • If you enabled Notes mail journaling, download files named <date>.NOTESMAIL.txt.gz
    • If you enabled Notes client session journaling, download files named<date>.NOTES_NRPC_SESSION.txt.gz.

    <date> is the file creation date.