Retrieving your certificate

For most certificate types, you can retrieve your certificate:

From the web page you bookmarked in Step 7.c. (This web page contains your transaction ID, so you do not have to enter it.) (See Steps for retrieving a certificate from a bookmarked web page.)
From the PKI Services home page. (See Figure 1 and Steps for retrieving a certificate from the home page.)

For a one-year PKI generated key certificate, you receive an email to notify you when your certificate is ready for retrieval. The email contains a link to the certificate. (See Steps for retrieving a PKI generated key certificate.)

If your company has enabled email notification for non-SAF certificates and you supplied a valid email address when submitting your certificate request, you receive an email to notify you when your certificate is ready for retrieval (or if your certificate request has been rejected).

Note: When a certificate is retrieved, it can be of different formats:

If the keys are not generated by PKI Services, the returned format can be a single X.509 certificate or a chain of certificates, depending on the authority of the surrogate ID that does the EXPORT.
If the keys are generated by PKI Services, the returned format is always a single certificate and the private key in a PKCS #12 package.