Microsoft Exchange configuration
To forward mail from the Microsoft Exchange room resources to the IBM® TRIRIGA® application server, several connections must be configured. After configuration, the mail is forwarded from the room resources to the room resource delegates, to the server hub transport, and finally to the application server. The email address that is specified in the Default Reserve User Email field of the IBM TRIRIGA Reservation Settings is used by default if the user who is requesting the meeting is not an IBM TRIRIGA user. This feature works only with the IBM TRIRIGA Workplace Reservation Manager license.
Server hub transport
- The fully qualified domain name (FQDN) that includes the preferred subdomain, for example, reserve.tririga.abc.tririga includes reserve.tririga; the IBM TRIRIGA administrator must define this subdomain in the TRIRIGA_RESERVE_SUB_DOMAIN property of the TRIRIGAWEB.properties file.
- The simple mail transfer protocol (SMTP) address space for the preferred subdomain, for example, *.reserve.tririga.abc.tririga.
- The mail-routing smart host with the IP address of the IBM TRIRIGA application server that runs the SMTP endpoint.
Authentication in Exchange Web Services
Authentication must be enabled in Exchange Web Services (EWS). Use the Exchange Management Shell to set the Exchange authentication settings. EWS has several authentication options. IBM TRIRIGA supports both Basic and NTLM authentication. You must enable Anonymous and one of the two other authentication options, Basic or NTLM authentication. For information on EWS, see the Microsoft Exchange Web Services documentation.
Mail contacts
The Microsoft Exchange mailbox must be configured for each mail contact. After the contact mailbox is configured, the mail is forwarded from the room resource delegates to the server hub transport. The mail contact must specify the email address that corresponds to the simple mail transfer protocol (SMTP) address space of the server hub transport.
To use the automated procedure, you can generate Windows PowerShell scripts in IBM TRIRIGA for Microsoft Exchange.
Room resource delegates
The Microsoft Exchange mailbox must be configured for each room resource delegate. After the delegate mailbox is configured, the delegate can be assigned to a room resource. Only one Microsoft Exchange mailbox is required for the delegate to be assigned to every room resource. This mailbox is used for the Exchange User Name field in the IBM TRIRIGA application settings.
Room resources
- The mail contact for the forwarding address.
- The selection to forward meeting requests to the delegate mailbox.
- The selection to give full-access permission to the delegate mailbox.
