Integrating IBM TRIRIGA with Microsoft Exchange
Integration between IBM® TRIRIGA® Workplace Reservation Manager and Microsoft Exchange requires two-way communication. IBM TRIRIGA sends messages to Exchange to accept or reject meeting requests for managed rooms. IBM TRIRIGA also sends free/busy data to Exchange to ensure the Exchange calendars are kept in sync with IBM TRIRIGA. This communication is done by using Exchange Web Services (EWS). Exchange sends meeting requests to IBM TRIRIGA for the room resources that IBM TRIRIGA manages. This communication is done by using the SMTP protocol. Initial configuration is required in both Exchange and IBM TRIRIGA.
- Microsoft Exchange configuration
To forward mail from the Microsoft Exchange room resources to the IBM TRIRIGA application server, several connections must be configured. After configuration, the mail is forwarded from the room resources to the room resource delegates, to the server hub transport, and finally to the application server. The email address that is specified in the Default Reserve User Email field of the IBM TRIRIGA Reservation Settings is used by default if the user who is requesting the meeting is not an IBM TRIRIGA user. This feature works only with the IBM TRIRIGA Workplace Reservation Manager license. - Configuring Microsoft Exchange
To integrate the IBM TRIRIGA Workplace Reservation Manager application with Microsoft Exchange, you must specify the settings for the Microsoft Exchange send connector, mail contact, and room resource delegates. - Configuring IBM TRIRIGA
To integrate the IBM TRIRIGA Workplace Reservation Manager application with Microsoft Exchange, you must specify the values for the IBM TRIRIGA domain, subdomain, and simple mail transfer protocol (SMTP) properties. - Installing the IBM TRIRIGA Workplace Reservation Manager Add-in in Microsoft Outlook
The reservation features in the IBM TRIRIGA Workplace Reservation Manager application can be installed as an add-in in Microsoft Outlook. You can do an attended installation or a silent installation of the add-in.
Parent topic: Managing reservations and reservable resources
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