IBM Content Navigator, Version 2.0.3     Supports:  Content Manager, FileNet P8, OnDemand, OASIS CMIS

Administering client machines for IBM Content Navigator

You can optimize the performance of the web client by setting minimum screen resolutions, limiting favorites and browser sessions, and following other configuration tips.

About this task

Use these following tips to optimize the performance of the web client:
Screen resolution and window size
To avoid seeing truncated items in the web client, set the screen resolution to a minimum of 1024 x 768 pixels. Also, IBM® Content Navigator works best when you maximize your browser window. If you have issues when the window is not maximized, increase the window size or maximize the window to resolve the problems.
Drop-down lists
Drop-down lists open up or down based on location in the page. If you encounter a problem with the drop-down lists, maximize your browser window or reduce the number of toolbar rows.
Browser sessions
You can have only one open IBM Content Navigator session per browser. Multiple sessions might result in unpredictable behavior.
Favorites
One hundred user favorites are supported for each desktop to which a user has access. If users can access the same repository from multiple desktops, they must create the same favorites in each desktop.
In addition, the following configuration settings can have an impact on the web client:
Language preferences
The language preference is determined by the language setting defined by the browser. The Apple Safari browser obtains the language setting from the operating system.
Browsers
IBM Content Navigator requires that the browser intranet usage is enabled and that pop-up windows are not blocked for the site.
Java™ applets
Some features are available as Java applets, such as the Send Email action and opening viewers. You must download and install the Java Runtime Environment (JRE) software on the client machines to use the Send Email action and to open viewers.

If you are using an applet in a secure SSL environment, you might need to download a certificate. Without the certificate, an error occurs. In addition, the JRE software must be configured to never automatically update because it can update to a new release that is not supported. You must set the Java and JRE memory for the features, such as opening large files in a viewer, to function properly.

The bit version of the browser must match the bit version of the JRE software. For example, if you are using a 32-bit browser, you must use 32-bit JRE software. If you are using a 64-bit browser, you must use 64-bit JRE software.