System and communications problems
When a problem with a system or its communications occurs, a message is generated. System-detected problems are automatically entered into the problem log, where they can be viewed and analyzed.
You can run problem analysis on logged problems at any time by entering the Analyze Problem (ANZPRB) command from any system command line. This command takes you through an analysis procedure and stores additional problem-related information in the problem log.
Use the Work with Problems (WRKPRB) command to view the problem log.
Using the problem log, you can display all the problems that have been recorded on the local system. You can also display detailed information about a specific problem, such as the following items:
- Product type and serial number of device with a problem
- Date and time of the problem
- Part that failed and where it is located
- Problem status
From the problem log you can also analyze a problem, report a problem, or determine any service activity that has been done.