After you set the administrative (xcadmin) user ID and password,
store the information in a reliable location. You can configure email
delivery to enable the ability for password resets in the user interface.
Save the user ID and password
The xcadmin user ID and password are necessary to log on to
the appliance so put them in a secure location after you change them. If you lose them, and
you have no means to recover them, then the appliance must be returned to IBM® for re-manufacturing.
Change the xcadmin password
You can edit the password for xcadmin in the user interface or in the command-line interface for the appliance.
To change the password in the user interface, edit the user. For
more information, see Managing users.
To change the password in the command-line interface for the appliance, you can use the
user password command. For more information, see Initializing and configuring IBM WebSphere DataPower XC10 Appliance.
Reset the xcadmin password
You can use one of the following options to reset a forgotten password for the
xcadmin user:
- Email
- If you configure email delivery, all users can restore their passwords by clicking a
Forgot password? link on the user interface login screen. An
email is delivered to the user that contains a new generated password. For more
information, see Managing IBM WebSphere DataPower XC10 Appliance email delivery.
- User interface
- If Lightweight Directory Access Protocol (LDAP) is not configured, any user with
administrator permissions can modify the xcadmin
password in the user interface.
- ModifyUserPassword HTTP command
Important: If LDAP is enabled, an LDAP user with administrator
permissions must change the password.
For more information, see HTTP command
interface reference.
- Serial console
- Enable the password to be reset from the serial console. After you enable this
option, no credential or Simple Mail Transfer Protocol (SMTP) messages are required.
To reset the password, you need physical access to the appliance and a serial cable.
You must enable this setting before the xcadmin password is lost, unless LDAP is not
configured. If LDAP is not configured, another user that has administrator access can
enable the setting. If you cannot enable the setting, then you cannot recover from the
password loss. Use one of the following methods to enable password resets in the
serial console: