Note that the connection that is hung in the FAILING or DISCONNECTING state is not the cause of the problem. The problem lies with one of the ACTIVE connectors. When a connector disconnects from a structure, all the other ACTIVE connectors to the structure must perform recovery for the FAILING or DISCONNECTING connection. If one or more of the ACTIVE connectors fails to perform and confirm recovery completion with z/OS®, the FAILING or DISCONNECTING state cannot be exited. Hence, the problem is likely due to one of the ACTIVE connectors.