When contacting the IBM® Software Support Center for problem resolution, some or all of the following information might be required:

• Gather TRMD debugging data by starting TRMD with the trmd -d 3 command. See Diagnosing TRMD problems.
• Start CTRACE in the stack to gather related information. See Component trace.
• The output from the pasearch -i command. See z/OS Communications Server: IP System Administrator's Commands.
• The output from the Netstat IDS/-k command. See z/OS Communications Server: IP System Administrator's Commands.