Steps for diagnosing a performance problem

Before you begin: You need access to following types of information:

When diagnosing a performance problems, using Predictive Failure Analysis (PFA) and Runtime Diagnostics can help you eliminate whether the problem is a damaged job or system. See Runtime Diagnostics and Predictive Failure Analysis overview and installation.

RMF also provides comprehensive guidance for diagnosing performance problems. Diagnosing a problem: the first steps in z/OS RMF User's Guide offers a practical, task-oriented approach to analyzing performance issues using RMF.

Use the following flowchart to guide you through diagnosing a performance problem:
Figure 1. Flowchart for performance problem analysis
Flowchart for performance problem analysis
Use the following steps to guide you through diagnosing a performance problem:
  1. Collecting data using commands
  2. Checking for resource contention or loop
  3. Searching the problem reporting database
  4. Gathering additional data for performance problems
  5. Analyzing a dump for performance problems
  6. Reporting performance problems to IBM