Use the following search argument of standardized symptoms when performing a search for a known problem in the Technical Support database, IBMLink or when reporting a problem to IBM®:
Free-format symptom | Problem data |
---|---|
ABENDxxx | Any system abend except JES3; where xxx is the hexadecimal value of the abend code, always 3 digits including leading zeros |
ABENDDMxxx | JES3 abend; where xxx is the hexadecimal value of the abend code, always 3 digits including leading zeros |
ABENDUxxxx | User abend; where xxxx is the user abend code |
AMODE31 | Program running in AMODE 31 (31-bit mode) |
AMODE64 | Program running in AMODE 64 (64-bit mode) |
ARnn | Access register; where nn is the decimal register number without leading zeros |
CRnn | Control register; where nn is the decimal register number without leading zeros |
D/Txxxx | Device type; where xxxx is the device number |
DATASET | Data set |
DEQ | Dequeue |
DESCCODEnn | WTO descriptor code; where nn is the decimal value of the code, 1-13, without leading zeros |
ENQ | Enqueue |
ERRNO2n...n | Where n...n is the 4 byte hexadecimal value of the errno2 |
ERRNOJRn...n | Where n...n is the 4 byte hexadecimal value of the errnojr |
ERRNOnnn | Where nnn is the errno in decimal |
HANG | Always include this form of the word |
I/O | Input Output |
KEYn | PSW Key or Storage Key (in hex) |
KEYnn | PSW Key or Storage Key (in dec) |
LATCH#nn | Where nnn is decimal latch number without leading zeros (for example: LATCH#2) |
LOOP | Always include this form of the word |
LPAR | Logical Partition (PR/SM™) |
LU62 | Logical Unit 6.2 protocol |
MIH | Missing interrupt handler |
MSGxxxx | Any message except JES2 messages; where xxxx is the complete message id of any length |
MSGHASPxxx | JES2 messages; note that the '$' prefix has been removed and xxx is the message id of any length |
OVERLAY | Storage overlay; always include this form of the word |
PAGEFIX | Page-Fix |
PICxx | Program Interrupt Code associated with ABEND0Cx; where xx is the interrupt code, always 2 digits with leading zeros |
Rxxx | Release level; where xxx is the product release level |
RCnn | Return code; where nn is decimal or hexadecimal and at least two digits |
REGnn | General purpose register; where nn is the decimal register number without leading zeros |
ROUTCODEnnn | WTO route code; where nnn is the decimal value of the code, 1-128, without leading zeros |
RSNxxx | Reason code; where xxx is the hexadecimal reason code of any length |
SADMP | Stand-alone dump |
SIGxxxx | Where xxx is the name of the signal (for example: SIGTERM) |
SIO | Start Input Output |
SMFTYPEnnn | SMF type records; where nnn is the decimal value of the record, 0-255, without leading zeros |
SUBTYPEnnn | SMF subtype records; where nnn is the decimal value of subtype, 0-255, without leading zeros. Also make sure the SMFTYPEnnn is included |
SPnnn | Subpool number; where nnn is the decimal value of subpool, 0-255, with no leading zeros |
SVCnnn | Supervisor Call; where nnn is the decimal value of the SVC, 0-255, with no leading zeros |
VOLSER | Volume serial |
WAIT | Always use this form of the word |
WAITxxx | System wait state; where xxx is the hex value of the wait code, always 3 digits including leading zeros |
Z/ARCHITECTURE | 64-bit mode |
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