Searching problem reporting databases

While you are diagnosing a system problem, you will collect data about that problem:

• What was the abend code?
• What did the registers and PSW contain at the time of error?
• What is the failing module or CSECT?
• What components or products were involved with the error?

The answers to these questions are the material for a search argument. A search argument is a list of symptoms for a problem. A search argument is also called a symptom string.

This section contains these topics:

• Extracting problem symptoms and search arguments describes how to develop a search argument while you are performing diagnosis.
• Formats for symptoms distinguishes between the types of symptom formats.
• Searching for a known problem lists the symptoms used in search arguments.
• Steps for searching problem reporting databases explains the steps to begin your search.