IBM Support

PI67126: UNABLE TO INSTALL RHAPSODY V8.1.5 IN ONE LOCATION ON WINDOWS 7 32BIT OPERATING SYSTEM.

A fix is available

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • You would like to install Rhapsody V8.1.5 at one location as per
    your organization policy. However even after changing the target
    installation directory to a preferred one, Rhapsody V8.1.5 check
    box to select this option is greyed out.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * NA                                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Unable to install Rhapsody V8.1.5 in one location on Windows *
    * 7 32bit Operating System.                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Since you selected install for all users, it automaticlly
    disables the ablity to install all in one location (since we
    need to put the user data in a common location)
    
    If you wish to install all in one location, you can't use the
    "install for all users" option
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI67126

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    815

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-08

  • Closed date

    2017-06-12

  • Last modified date

    2017-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R815 PSN

       UP

  • R820 PSN

       UP



Document information

More support for: Rational Rhapsody

Software version: 815

Reference #: PI67126

Modified date: 12 June 2017