IBM Support

PI58716: REGRESSION: RHAPSODY HELP FILES CAN NO LONGER BE SILENTLY INSTALLED

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APAR status

  • Closed as program error.

Error description

  • The change from the previous method of installing help files
    from a compressed folder allowed for this to be done via silent
    install, which made installing in a large environment quite
    simple. Since the help is now presented in a local knowledge
    center server, there is no silent install option, and this is a
    regression.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Rhapsody 8.1.4                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * REGRESSION: RHAPSODY HELP FILES CAN NO LONGER BE SILENTLY    *
    * INSTALLED                                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in Rhapsody 8.2 -
    This option was restored in release 8.2.
    
    See:
    252479: Restore ability to include local help content in silent
    installation
    
    The procedure has been modified slightly. See the help topic in
    the KC for 8.2 for details.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI58716

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-08

  • Closed date

    2016-12-05

  • Last modified date

    2016-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R814 PSN

       UP



Document information

More support for: Rational Rhapsody

Software version: 8.1.4

Reference #: PI58716

Modified date: 05 December 2016