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PI36234: DOORS "CRCRD5215W: YOU MUST CHOOSE A VALID EXPORT FILE PATH" WHEN USING DOORS DOCUMENT GENERATION VIA CITRIX.

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APAR status

  • Closed as program error.

Error description

  • DOORS "CRCRD5215W: You must choose a valid export file path" is
    displayed when the output path for the document to be generated
    is chosen as a location on the Local Drive of the machine from
    which the user has logged into a Citrix Session.
    
    Steps to replicate the behavior:
    -------------------------------
    In our example, we login to DOORS Client 9.6.1.0 session via
    Citrix from a machine named "TESTCOMPUTER". The "TESTCOMPUTER"
    machine has a Local Disk Drive "C:\" and it contains a folder
    named "MYGENERATEDREPORTS"
    
    1.> Login to a DOORS Client session via Citrix. Once logged in,
    you can either use any existing Module or create a new one for
    testing the behavior.
    
    2.> Click on Export - Document Generation and in the 'Target
    directory' click on Browse and then expand the 'Computer' icon.
    
    3.> This would display the disk drives that exist not only on
    the Citrix Server machine, but also the disk drives of the
    machine from which you would have logged into the Citrix
    session.
    In our example, we would see the option "Local Disk (C: on
    TESTCOMPUTER)" listed. Select this option.
    
    4.> Next, select any Folder from the Local Disk.
    In our example, lets select the folder named
    "MYGENERATEDREPORTS" and click OK. Thus the Target field in the
    Export window would be displayed as
    "\\Client\C$\MYGENERATEDREPORTS".
    
    5.> Click on "Export". A DOORS warning pops up with the message
    "CRCRD521W: you must choose a valid export file path".
    
    6.> Upon clicking Ok on the warning message, the document
    generation starts and gets completed as appropriate.
    
    7.> Upon checking the folder which was selected in step # 3, the
    generated document would be found.
    In our example, if we access the folder "MYGENERATEDREPORTS" on
    the C Drive of the "TESTCOMPUTER" machine, the generated
    document would be found.
    
    NOTE-- The same behavior is seen if DOORS 9.5.2.0 Client is
    used. However, when using DOORS Client 9.5.0.0, after clicking
    OK on the "CRCRD5215W: You must choose a valid export file path"
    message, the document generation doesn't get started and hence
    no document can be generated.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The error "CRCRD5215W: YOU MUST CHOOSE A VALID EXPORT FILE   *
    * PATH" is being displayed when attempting to perform document *
    * generation on Citrix.                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This is resolved in the 9.6.1.3 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI36234

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    951

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-04

  • Closed date

    2015-06-26

  • Last modified date

    2015-06-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.1

Reference #: PI36234

Modified date: 26 June 2015