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IC78234: Empty db2level file and error for accessing db2dump only happen on Windows CLI db2support

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • db2support on Windows, IBM Data Server for ODBC and CLI:
    
    1. Gather an empty db2level file
    
    2. shows error about accessing db2dump directory:
    
    Error accessing file
    "C:\ProgramData\IBM\DB2\CLIDRIVER\D_conniel_v9.7fp3_25387_n
    tx64_odbc_cli_clidriver\db2dump"
    

Local fix

  • Gather db2level and db2diag.log manually
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Data Server for ODBC and CLI users                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * db2support running on Windows IBM Data Server for ODBC and   *
    * CLI fails to gather db2level file and contents of db2dump    *
    * directory.                                                   *
    * Access of db2dump directory shows error :                    *
    *                                                              *
    * Error accessing file                                         *
    * "C:\ProgramData\IBM\DB2\CLIDRIVER\D_conniel_v9.7fp3_25387_n  *
    * tx64_odbc_cli_clidriver\db2dump"                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to DB2 Version 9.7 Fix Pack 6.                       *
    ****************************************************************
    

Problem conclusion

  • Problem first fixed in DB2 Version 9.7 Fix Pack 6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC78234

  • Reported component name

    DB2 CONNECT

  • Reported component ID

    DB2CONNCT

  • Reported release

    970

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-19

  • Closed date

    2012-11-20

  • Last modified date

    2012-11-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IC78256

Fix information

  • Fixed component name

    DB2 CONNECT

  • Fixed component ID

    DB2CONNCT

Applicable component levels

  • R950 PSY

       UP

  • R970 PSY

       UP



Document information

More support for: DB2 for Linux, UNIX and Windows

Software version: 9.7

Reference #: IC78234

Modified date: 20 November 2012