Troubleshooting remote control panel problems

When setting up your initial connection, you might encounter problems accessing your control panels.

Remote control panel fails to start
If your remote control panel fails to start, verify these items.
Unable to use the mode function
When you are unable to use the mode function, you should verify that the authenticated connection has the correct privileges to use the mode function on a remote control panel.
Authentication problems
Here are two common authentication related problems and suggestions to correct the them.

Parent topic: Troubleshooting Operations Console connection