The frequently asked questions (FAQ) is a list of questions
and answers about the information center.
The term topic refers to a singular topic in
the information center. The term topic collection refers
to a group of related topics for which a PDF might also be available.
The term manual refers to a manual or book with
an order number.
Printing
| Q: |
How do I print an information center topic collection? |
| A: |
All of the topic collections in the information center are
available as a PDF. To print a topic collection, you can do the following:
- From the navigation tree:
- Navigate to the topic collection that you want to print.
- Click PDF file for topic collection name and follow
the instructions on that page.
Or: - From the information center home page:
- Click PDF files and manuals.
- Click the topic collection you want to print, and follow the instructions
on that page.
|
| Q: |
How do I read, print, or download a manual online? |
| A: |
All manuals are available as PDF files and can be read, printed,
or downloaded online. - Click PDF files and manuals in the navigation tree.
- Click the order number next to the title of the manual to read,
print, or save that manual.
To view, print, and save these manuals, you need Adobe Reader installed on your system. See
the Adobe home
page for more information about how get
this free software.
If you want to print an information center
topic collection, see How
do I print an information center topic.
|
| Q: |
How do I print an individual topic (page)? |
| A: |
To print an individual topic (page) in the information center,
do one of the following: - Click anywhere in the content pane for the topic that you want
to print, and click the Print button for your browser.
- Click anywhere in the content pane for the topic that you want
to print, and from the browser File menu, select Print.
Either method allows you to print the individual topic without
including the information in the left pane (the navigation tree).
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Searching
| Q: |
How do I search just one manual? |
| A: |
Use the search function in Adobe Reader
to search a single manual. - Download the free Adobe Reader
from the Adobe home
page, if you do not have it installed.
- Open the PDF version of the manual.
- To begin a search, click the Search
 icon in the tool tree or click CTRL+F.
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Navigating
| Q: |
How do I navigate the information center? |
| A: |
The navigation tree (the leftmost pane) is like a table of
contents. Use the navigation tree to find the information you want,
then click the title of the entry that you want to see. Alternatively,
you can use the search function to find a page that contains the terms
that you want to find. |
| Q: |
How do I bookmark a topic? |
| A: |
To bookmark a Web page that uses frames, do the following: - Right-click anywhere in the frame that you want to bookmark. A
shortcut or pop-up menu opens.
- Select the appropriate menu item (or items) to add the topic to
your bookmarks or favorites. If you are using Microsoft Internet Explorer, you might
want to retitle the bookmarked topic. Otherwise, you will replace
any previous information center bookmarks.
When you use your new bookmark, your browser goes directly to
the frame that you selected without going through the other frames
that were used in the original window. |
| Q: |
How do I go back to a previous topic? |
| A: |
If your browser does not have a Back button,
you can still go back to a previous topic. To go back to a previous
topic, do one of the following: - Right-click anywhere in the content pane, then select Back.
- Use the hotkey sequence defined by your browser. Many browsers
use the same hotkey sequence. Press Alt +
left arrow.
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Troubleshooting
| Q: |
What browsers are supported? |
| A: |
The information center includes interactive and customizable
pages that require that your browser support frames, JavaScript, and cookies. Make sure that
frames, JavaScript, and
cookies are enabled in your browser. For more information about using JavaScript and cookies with
your browser, see the help documentation provided with your browser. You
can use any of the following Web sites to download a new version of
a browser that offers the functions required to use the information
center:
|
| Q: |
Why do some interactive pages, like advisors and planners,
not work correctly? |
| A: |
The information center uses interactive and customizable pages
that require storing information on your computer by using cookies.
For these interactive pages to work properly, ensure that you are
using a browser that supports cookies and that it has cookies enabled.
For more information about how to use cookies with your browser, use
the help documentation provided with your browser. |
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Languages and versions
| Q: |
How do I view the information center in a different language
or version? |
| A: |
 The local language setting of your browser determines the language
version of the information center content. You might have to clear
your browser cache and refresh your browser view. On some browser
and operating system combinations, you might have to change the regional
settings of your operating system to the locale and language of your
choice. For more information, see the help information provided with
your browser or operating system.Note: When the information
you want to view has not been translated into your chosen language,
the system displays the English version by default.
 |
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Accessing the information
center
| Q: |
Is it possible to use the information center when I cannot
access the Internet? |
| A: |
No. Beginning with IBM® i
7.1, the IBM i Information Center
is no longer available on CD-ROM and cannot be installed on your system.
The only way that you can access the IBM i
Information Center is through an internet connection. |
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Manuals
| Q: |
How do I order hardcopy publications of manuals? |
| A: |
To order hardcopy manuals from IBM,
see Ordering publications. |
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