Exporting a configuration

You can export IBM® Electronic Service Agent configuration information to a file so you can use the same contact and location information and operational settings on another system.

About this task

You can use the IBM Electronic Service Agent graphical user interface to export a configuration.
Tip: You can also use the esacli export command to export a configuration. For information, see esacli export.
Note: The export function of the IBM Electronic Service Agent graphical user interface creates a configuration file and provides a means to download the file. The esacli export command only creates a configuration file.
To export a configuration, follow these steps:

Procedure

  1. Access and log in to the IBM Electronic Service Agent graphical user interface.
  2. Click Tools menu from left navigation.
  3. Click Export Configuration tab.
  4. Click Export settings to export the configuration information to a file.
  5. Click Cancel to return to the Main menu.