Getting Started application
The Getting Started application is a rich, succinct visual resource that targets the key value that your organization will experience with this offering.
The Getting Started application provides videos that demonstrate how to do common tasks for several user roles. The demonstrations can reduce training costs and time. Examples of the available demonstrations follow.
As a Change Manager, view demonstrations of how to do the following
tasks.
- Create a change record for your asset
- Identify change impacts
- Prevent schedule conflicts
- View scheduled changes
As a Service Desk Analyst, view demonstrations of how to do the
following tasks.
- Report an issue
- Investigate an issue
- Search for a solution to an issue
- Quickly locate your assignments
As an Asset Manager, view demonstrations of how to do the following
tasks:
- Create an asset
- Check your asset's warranty
- Run a license audit, for example, to recoup unused licenses
- Reassign an asset
The Getting Started application also provides links for quick access to Community Resources such as blogs, forums, and product documentation.