Troubleshooting general issues
Use the following topics to help resolve common issues in virtual and physical MDM.
- Error message: "java.lang.NumberFormatException: null"
You might get an error message when your MDM web services SDK is running on Apache Tomcat and you send a properly formatted message to the IBM MDM web service. - Error message: "MAD_ComSelect: socket (##) has timed out."
You might receive error messages when you attempt to start the Inbound broker. - Error message: "org.hibernate.exception.LockAcquisitionException: could not execute query"
You might receive an error message when you attempt to run a report within InfoSphere® MDM Web Reports. - Error message: "Unable to set foreign key info from input data"
You might receive an error message when your messages are rejected or the database is not being updated with the new information. - Error occurs when you change the status of the Notification Message
In Provider Direct, when you view the list of Notification Search results, choose a notification, and change the status from New to Deferred, Closed, or Reviewed and click Save, an error message appears.
Parent topic: Troubleshooting and support for virtual and physical MDM
Last updated: 25 Nov 2015