Changing the size limit for incoming messages

The service does not deliver incoming messages that are larger than 100,000 KB (100 MB). You can specify a smaller size limit for incoming messages.

About this task

The limit applies to all mail that is sent to users in the service.

There is a 100,000 KB size limit for outgoing messages that can't be changed.

Procedure

  1. Log on to the service as an administrator.
  2. If your account also has the User role, click Admin > Manage Organization.
  3. In the System Settings section of the navigation pane, click IBM SmartCloud Notes.
  4. Click Account Settings and then click Email Management.
  5. Under Limit Message Size, specify a size limit for incoming messages that is less than 100,000 KB.