You can view the mail file template that is assigned to
a service user.
About this task
If only the template ID displays in the field, the template
assigned to the user has been removed from the template repository.
Although the user's mail file is not affected, you should assign a
new template.Procedure
- Log on to the service as an administrator.
- If your account also has the
User role, click .
- In the System Settings section
of the navigation pane, click IBM SmartCloud Notes.
- Click Users.
- If your organization uses partitions, select the partition.
Tip: If you do not know the user's partition, click User
Accounts in the navigation pane to locate the user and
view the partition assignment. Alternatively, if you have the Administrator
role, select All to view the names of users
in all partitions.
- In the Search box, type the beginning
characters of any of the following user values to display the user's
name:
- Distinguished name, for example, Samantha Daryn/Renovations.
- Internet email address, for example, sdaryn@renovations.
- Last name, for example, Daryn.
A
"starts with" search matches values for names that begin
with letters you specify. It does not include results where the specified
letters are simply included in the name. For example, the results
of a search on
ma might include
masmith@renovations and
Kristin
MacGyver, but would not include
tamado@renovations.
Search results can include a maximum of 1000 names. You cannot use
the wildcard character (*) when you search.
- Click the user's name in the search results.
- Look in the Mail Template field,
which includes the following information:
- Name
- Version
- Language
- Template ID number