Moving users to different Domino directories

You can move the Person document of a user who is currently provisioned in the service to a different Domino® directory.

About this task

If an on-premises Notes® rename request is underway for a user, wait until the request is complete before moving the user’s Person document.

Note: Do not delete any Global Domain documents from a directory that is synchronized with the service. Do not delete Global Domain documents even if you move them to another directory, for example as part of a Domino domain consolidation effort. Deleting Global Domain documents can cause the internet domain validation for your company to be lost.

Procedure

Copy the Person document to the new Domino directory and then delete the original Person document. Follow these guidelines:
  • Move a Person document only to a Domino directory that is used for provisioning. In other words, move a Person document to a full Domino directory that is listed in the Directory Sync Server Configuration window of SmartCloud Notes Administration. The Do not use this Domino Directory for user provisioning must not be selected for the directory.
  • If you want to change the values of the following fields in the new Person document, do not do so yet. These values must be the same as in the original Person document while the move of the Person document is underway. You can change the value of any other field.
    • First name (FirstName)
    • Middle name (MiddleInitial)
    • Last name (LastName)
    • User name (FullName)
    • Internet address (InternetAddress)
    • Domain (MailDomain)
  • The deletion of the original Person document can replicate to the service before the addition of the new Person document, or vice versa. The replication order is not important.
  • The document identifier value of the new Person document will be different from the one in the original Person document. A document identifier, for example Notes:///632576F5004E65D4/85255E01001356A8852554C200753106/14BD98F6358E2E818525785C0041046, is displayed in Notes document properties.

What to do next

If you want to change the user name, Internet address, or Domino domain name, contact Support before you do so. Support must verify that the Person document change is complete in the service before you make these changes. After Support confirms that the Person document change is complete, make the additional changes.
  • If you want to change the Domino domain name, do so before you change the user name or Internet address. To change the domain, edit the Domain (MailDomain) field.
  • To change the user name, follow the documented procedure for changing a Notes user name. Do not edit name fields directly in the Person document.