IBM Integration Bus, Version 9.0.0.8 Operating Systems: AIX, HP-Itanium, Linux, Solaris, Windows, z/OS

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Searching knowledge bases

If you have a problem with your IBM® software, you want it resolved quickly. Begin by searching the available knowledge bases to determine whether the resolution to your problem is already documented.

  1. Search the information center

    IBM provides extensive documentation in the form of online information centers. An information center can be installed on your local machine or on a local intranet. An information center can also be viewed on the IBM Web site. You can use the powerful search function of the information center to query conceptual and reference information as well as detailed instructions for completing tasks.

  2. Search the Internet
    If you cannot find an answer to your question in the information center, search the Internet for the latest, most complete information that might help you resolve your problem, including:
    • IBM technotes
    • IBM downloads
    • IBM Redbooks® publications
    • IBM developerWorks®
    • Forums and newsgroups
    • Internet search engines
Related concepts:
Troubleshooting overview
Related tasks:
Troubleshooting and support
Making initial checks
Dealing with problems
Using logs
Using trace
Using dumps and abend files
Getting product fixes
Contacting IBM Software Support
Recovering after failure
Related reference:
Troubleshooting
bu22160_.htm | Last updated Friday, 21 July 2017