au03840_.htm |
Last updated Friday, 21 July 2017Before you start problem determination in detail, consider whether there is an obvious cause of the problem, or an area of investigation that is likely to give useful results. This approach to diagnosis can often save a lot of work by highlighting a simple error, or by narrowing down the range of possibilities.
This section contains a list of questions to consider. As you go through the list, make a note of anything that might be relevant to the problem. Even if your observations do not suggest a cause straight away, they might be useful later if you have to carry out a systematic problem determination exercise.
Last updated Friday, 21 July 2017