CEA0600I   THE z/OS DIAGNOSTIC SNAPSHOT OPTION FAILED. text

Explanation

The system was unable to complete the z/OS® diagnostic snapshot. Make sure that the SNAPSHOT function is configured according to the documentation.

In the message text:

text is as follows:
SNAPSHOT TYPE: Stype
SOURCE NAME:  
NAME OF SNAPSHOT SOURCE, OPERLOG OR NAME OF THE LOGSTREAM
TARGET NAME: data set NAME OF SNAPSHOT TARGET
SYSTEM LOGGER SERVICES USED IN THE SNAPSHOT OPERATION:
TYPE    NAME PARAMETER RETURN CODE REASON CODE
SOURCE: SAPI      PARM         rc          rs
TARGET: TAPI      PARM         rc          rs
        DIAG1    DIAG2    DIAG3    DIAG4
SOURCE: diag1    diag2    diag3    diag4
TARGET: diag1    diag2    diag3    diag4
CEADIAG1 = xxxxxxxx   CEADIAG2 = yyyyyyyy

Extra message text:
For return code 8 and reason code 823 from IXGINVNT:
CHECK FOR CONDITION: LOGGER OUT OF SPACE IN CDS.
For return code 4 and reason code F421:
CHECK FOR CONDITION: CEAS COULD NOT CAPTURE ALL THE DATA 
WITHIN THE TIME RANGE SPECIFIED IN CEAPRMxx 
(DUMPCAPTURETIME PARAMETER DUMP).
For return code 4 and reason code F421:
CHECK FOR CONDITION: LOOK UP REASON CODE xxxx FOR API yyyyyyyy 
FOR THE MEANING AND SUGGESTED ACTION.
Stype
Possible snapshot types: OPERLOG, LOGREC, SYSLOG.
SOURCE NAME
Name of the SNAPSHOT source, operlog or logstream.
TARGET NAME
data set name of the SNAPSHOT target, for internal IBM® used.
SOURCE
The SNAPSHOT source.
TARGET
The SNAPSHOT target.
SAPI
The name of the API used to process the source logstream.
TAPI
The name of the API used to process the target logstream.
PARAMETER
The parameter used in the API.
rc
The return code from the system logger API.
rs
The reason code returned from the system logger API.
diag1-diag4
Diagnostic information returned from the system logger services.
CEADIAG1 = xxxxxxxx
Internal information for CEA
CEADIAG2 = yyyyyyyy
Internal information for CEA
When the SNAPSHOT type is SYSLOG, the following messages might be issued:
New CEA0600I Message Cause
CEA0600I The z/OS Diagnostic Snapshot option failed. SNAPSHOT TYPE: SYSLOG SYSTEM SERVICES USED IN THE SNAPSHOT OPERATION: DYNAMIC ALLOCATION DATA SET NAME: SY1.SYSLOG.SYSTEM RETURN ERROR = 0000000C INFO CODE = 00000187 CHECK FOR CONDITION: JES SUBSYSTEM NOT AVAILABLE. JES subsystem not available. Contact your system programmer to restore JES.
CEA0600I The z/OS Diagnostic Snapshot option failed. SNAPSHOT TYPE: SYSLOG SYSTEM SERVICES USED IN THE SNAPSHOT OPERATION: DYNAMIC ALLOCATION DATA SET NAME: SY1.SYSLOG.SYSTEM RETURN ERROR= 0000036C INFO CODE = 00000000 Check the topic "Interpreting DYNALLOC Return Codes" in the chapter on "Requesting dynamic Allocation Functions" in z/OS MVS Programming: Authorized Assembler Services Guide. There are tables for reason codes (Class error) for each return code. In this example, 036C indicates that the parameter list format is not valid, probably a coding error in one of the parameters.
CEA0600I The z/OS Diagnostic Snapshot option failed.SNAPSHOT TYPE: SYSLOG SYSTEM SERVICES USED IN THE SNAPSHOT OPERATION: OPEN MACRO DATA SET NAME: SY1.SYSLOG.SYSTEM RETURN CODE= 0000000C REASON CODE= 00000000 RACF® authorization error. Check log for the following messages: ICH408I USER(CEA ) GROUP(SYS1 ) NAME(####################) SY1.+MASTER+.SYSLOG.SYSTEM.SY1 CL(JESSPOOL) INSUFFICIENT ACCESS AUTHORITY FROM SY%.** (G) ACCESS INTENT(READ ) ACCESS ALLOWED(NONE ) $HASP708 AXR04 SYS00001 OPEN FAILED 620 RC=11 AUTHORIZATION FAILURE DSNAME=+MASTER+.SYSLOG.SYSTEM.SY1
CEA0600I The z/OS Diagnostic Snapshot option failed. SNAPSHOT TYPE: SYSLOG SYSTEM SERVICES USED IN THE SNAPSHOT OPERATION: POINT MACRO READ DATA SET NAME: SYS00004 RETURN CODE= xxxxxxxx REASON CODE= yyyyyyyy Point macro failed. See the section "POINT Completion Codes" in DFSMS Macro Instructions for Data Sets, SC26-7408-08, wherexxxxxxxx is the return code and yyyyyyyy is the reason code in the message.
CEA0600I The z/OS Diagnostic Snapshot option failed. SNAPSHOT TYPE: SYSLOG SYSTEM SERVICES USED IN THE SNAPSHOT OPERATION: Get MACRO READ DATA SET NAME = SYS00007 RETURN CODE = xxxxxxxx REASON CODE = yyyyyyyy GET macro failed. See the section "Reason Code (RPLERRCD)When Register 15=8(X'8')" in DFSMS Macro Instructions for Data Sets, SC26-7408-08, wherexxxxxxxx is the return code and yyyyyyyy is the reason code in the message.

System action

The indicated z/OS diagnostic snapshot data is not available to the CIM provider for the IBMzOS_Incident class.

Operator response

If there is return code and reason code for the Logger service in the source area, target area or both source and target area, look up the API in z/OS MVS Programming: Assembler Services Reference IAR-XCT, Volume 2 (IARR2V-XCTLX) to determine the error. In most cases, the API with the highest return code is the one that ran into problem. When the return code was 8 and the reason code was 823 from Logger service IXGINVNT, there will be additional message text to explain the error:
CHECK FOR CONDITION: LOGGER OUT OF SPACE IN CDS

If there is no API information and the return code and reason code are all 0, there will be additional message text to explain the error:

CHECK FOR CONDITION: CEAS COULD NOT CAPTURE ALL THE DATA WITHIN THE TIME RANGE SPECIFIED IN CEAPRMxx(PARAMETER DUMPCAPTURETIME).

Check the configuration of Logger staging area to see if it is adequate (job parameter STG_SIZE of DEFINE LOGSTREAM ... job).

Module

CEAPSNPX

Routing Code

2, 10

Descriptor Code

-