Resolving the Sametime error, You have been disconnected - you logged on from another computer

When a Sametime® user logs in to the Sametime Connect Client using a laptop and then subsequently closes the laptop, the operating system goes into hibernation, which disconnects the network connection. If the user then moves to a new location, obtains a new IP address, reopens the laptop and attempts to attend a meeting, the user is disconnected from the Sametime Connect Client with this error: You have been disconnected from Sametime because you logged on from another computer.

About this task

When the sametime.ini file parameter VPS_BYPASS_SINGLE_MACHINE_LOGIN is enabled, a user can log in to a Sametime Community Server from more than one IP address. When a user is logged in from more than one IP address, instant messages are sent to the IP address where the last message was received.

1. To work around this situation and allow multiple computers to log in to the Sametime Community Server at one time, add the following parameter to the Debug section of the sametime.ini file:

   [Debug]
   VPS_BYPASS_SINGLE_MACHINE_LOGIN=1

2. Restart the Sametime Community Server to allow this change to take effect.