Viewing process instance details

When you click a process instance in the Process Inspector, specific details are displayed in a separate panel. You can view detailed information about one specific process instance or view a summary of information about an entire group that you select.

To view process instances details, complete the following steps. A process named Hiring is used for example purposes.

1. From the Process Inspector search results, select a process instance. (Tip: Make your selection by selecting a check box, clicking on the name, or clicking anywhere in the row.) The process instance details panel opens.
   All tokens in the business process are displayed according to the following types:

   • Tasks (open and completed)
   • Timers (active only)
   • Message events (listening only)
   • Orphaned tokens
   Other activity details include:

   • Process instance name, such as Hiring
     Tip: Hold your mouse pointer over the process instance name to see the identifier.
   • Business process design (BPD) name, process application name, and snapshot name
   • Process instance status, such as Active
   • Date and time information, such as the starting time or when the item is due
   • Error information (when applicable)
   • Actions, such as Pause (See "Process Inspector task actions" for a list of actions and descriptions.)
   • Related task activities (all tokens in the BPD), such as Schedule interview

   The Expand icon () next to an error message indicates there is additional information available (such as stack trace, location, date-time, and so forth).

2. To view error details, click the Expand icon (). The Runtime Error Information window opens.
3. After you review the error information, close the window.
4. To view information about multiple process instances, select individual check boxes or click the Select All option located at the top of the search results list. Information similar to the following is displayed:
   • Number of processes selected
   • Actions, such as Retry failed steps, Terminate, or Delete

   When you enable Select All, the initial selection includes only those items listed on the page. If there are more results than those listed on the page, a link is displayed with the total number of items that resulted from the query. Click the link if you want to select all results in the query. This option does not display all results, but only includes them in your selection.

   For example, there are 200 results in a query of "Failed" items. The first 20 items are visible on the page, however, you want to initiate a retry action on all 200 failed items, not 20 at a time. To include all 200 failed items that resulted in the query, click the link Select all 200 rows and then any task action that you initiate will process all 200 items (even though they are not all displayed).