Process Inspector

The Process Inspector is an administrative tool that you can use to inspect, investigate, and resolve runtime problems with process instances.

You can access the Process Inspector through a link in the Process Admin Console.

The Process Inspector consists of three panels: search panel, results panel, and the details panel.

Process Inspector showing its three panels in a column format. The first panel is the search panel. The middle panel is the results panel. The third panel is the details panel.

1 Search panel

2 Results panel

3 Details panel

Search panel

In the search panel, you define the criteria that are used to search for process instances. The search panel has several sections and these sections have an AND relationship. The search criteria within a section have an OR relationship. The exception is that fields in the Date Range section have an AND relationship instead. The following table lists the search criteria and provides information for each one:

Criterion	Description
Search	Returns the process instances that contain the provided text within the instance name or process application acronym. The search is case-sensitive when searching for a matching instance name. It has its own search button that can be clicked independently of the main search button at the bottom of the search panel.
Status	Returns the process instances that have the selected status. If you select all or none of the status check boxes, the search returns all process instances. The number beside a status indicates how many process instances have that status and also fulfill the search criteria in the rest of the search panel.
Process applications	Returns the process instances for the specified process applications. If you select all or none of the process applications, the search returns all process instances.
Person	Returns the process instances that contain tasks that the user owns or can own by belonging to a group whose members are able to claim the task.
Date range	Returns the process instances according to when they were last modified. If you specify a From date, the search returns the instances that were modified on or after that date. If you specify a To date, the search returns the instances that were modified on or before that date. If you specify a From date and a To date, the search returns the instances that were modified on or between the two dates.

After filling in the search criteria, click the Refresh button at the bottom of the search panel.

Results panel

The results panel displays a list of process instances and cases that fulfill the search criteria. The list displays the first 20 instances automatically. If there are more than 20 instances, you can click on the Show more button and the next 20 instances load.

Details panel

The details panel displays information about what you have selected. If you select multiple process instances in the results panel, the details panel displays how many instances you have selected and how many have a particular status. If there are actions that you can do on all of the instances, the details panel displays those actions. If you select a single instance in the results panel, the details panel displays the information for that instance. This information can consist of the following sections:

Section	Description
Information	Information about the instance such as the BPD name, process application name, snapshot name, its status, and when the process instance started.
Actions	The actions that you can perform on the instance. For process instances, you can choose an action such as suspending the process instance or terminating it. If you selected more than one process instance in the results panel, the details panel shows the actions that are common to all of the selected instances. Selecting one of these common actions performs the action in bulk on all of the selected instances.

Section

Description

Information

Information about the instance such as the BPD name, process application name, snapshot name, its status, and when the process instance started.

Actions

The actions that you can perform on the instance. For process instances, you can choose an action such as suspending the process instance or terminating it. If you selected more than one process instance in the results panel, the details panel shows the actions that are common to all of the selected instances. Selecting one of these common actions performs the action in bulk on all of the selected instances.

When you select a task in the details of a process instance, the details panel displays information about it. The information is similar to what the panel shows for process instances but is specific to that task.

After you finish reviewing and acting on a task, you can then select back in the information section. This button returns you to viewing the instance details.