IBM Tivoli Composite Application Manager for Microsoft Applications, Version 6.3

Creating users manually

You must create a user for the agent on the Exchange Server so that the agent can communicate and authenticate with the Exchange Server that you want to monitor.

Before you begin

Install the monitoring agent for Microsoft Exchange Server. For information about installing the agent, see "Installing monitoring agents" in the IBM Tivoli Monitoring Installation and Setup Guide. To create a user, you must be a domain administrator with full administrator rights on the Microsoft Exchange Server.

Procedure

For Microsoft Exchange Server 2003, complete the following steps to create a new user:
  1. Click Start > Programs > Microsoft Exchange > Active Directory Users and Computers. The Active Directory Users and Computers window opens.
  2. Expand the domain in which you want to create the user by clicking the plus sign (+) next to the domain name.
  3. Right-click Users and then click New > User.
  4. Specify the following user information:
    First name
    Type the first name of the user.
    Last name
    Type the last name of the user.
    User logon name
    Type the name that the user must use to log on to the mailbox.
  5. In the Password field, type a password for the user.
    Note: Make sure you adhere to the password restrictions that are defined for the domain. By default, Active Directory has no password restrictions.
  6. Select Password never expires.
  7. Verify the following details:
    • The Create an Exchange mailbox option is selected.
    • The alias for the user (in the Alias field) is correct.
    • The Microsoft Exchange Server and the mailbox information store where the user is created are correct.
  8. Click Finish.

For Microsoft Exchange Server 2007 and 2010, complete the following steps to create a new user:

  1. Click Start > Programs > Microsoft Exchange Server 2007 > Exchange Management Console. The Exchange Management Console window opens.
  2. In the Console tree, click Mailbox in Recipient Configuration.
  3. In the Action pane, click New Mailbox. The New Mailbox wizard opens.
  4. On the Introduction page, click User Mailbox.
  5. On the User Type page, click New User.
  6. On the User Information page, specify the following information:
    Organizational unit
    By default, the users container in the Active Directory is displayed. Click Browse to change the default organizational unit.
    First name
    Type the first name of the user.
    Initials
    Type the initials of the user.
    Last name
    Type the last name of the user.
    Name
    By default, the user's first name, initials, and last name are displayed in this field. You can modify the name.
    User logon name (User Principal Name)
    Type the name that the user must use to log on to the mailbox.
    User logon name (pre-Windows 2000)
    Type the user name that is compatible with Microsoft Windows 2000 Server, or earlier.
    Password
    Type the password that the user must use to log on to the mailbox.
    Confirm password
    Retype the password that you entered in the Password field.
    User must change password at next logon
    Select this check box if you want the user to reset the password.
  7. On the Mailbox Settings page, specify the following information:
    Alias
    By default, the value for this field is identical to the value that you have specified in the User logon name (User Principal Name) field.
    Mailbox database
    Click Browse to open the Select Mailbox Database window. Select the mailbox database that you want to use and click OK.
    Managed folder mailbox policy
    Select this check box to specify a messaging records management (MRM) policy. Click Browse to select the MRM mailbox policy that you want to associate with this mailbox.
    Exchange ActiveSync mailbox policy
    Select this check box to specify an Exchange ActiveSync mailbox policy. Click Browse to select the Exchange ActiveSync mailbox policy that you want to associate with this mailbox.
  8. On the New Mailbox page, review the configuration summary. Click New to create a new mailbox. On the Completion page, the Summary section shows whether the mailbox was created.
  9. Click Finish.

What to do next

Assign administrator rights to the Exchange user that you have created. For information about assigning administrator rights, see Assigning administrator rights to the Microsoft Exchange Server user.

Parent topic: Creating users

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