By default, the Microsoft Exchange Server agent is configured
to run under the local user. The agent must be run under the domain
user that you have created. When the agent is run under the domain
user that you have created, the agent can monitor all the components
of the Exchange Server because the domain user has administrative
rights on the server that you want to monitor.
Before you begin
Ensure that:
- The user that you have created is a domain user, and the user
has the local administrator rights.
- An MAPI profile is created for the user.
- The user has administrator rights on the server where the monitoring
agent is installed.
About this task
This task provides information about configuring the monitoring
agent to run under the domain user that you have created.
Note: You
can use the Tivoli Enterprise Portal or the tacmd command line to
configure the user under which the agent runs. For information about
configuration parameters that are used while configuring the user
for the agent from the Tivoli Enterprise Portal or tacmd commad line,
see the
Remote installation and configuration. You can also configure the user
for the agent by using Windows services for the
Microsoft Exchange Server agent.
Procedure
To change the user under which the agent runs, complete
the following steps:
- Run the following command to verify which user ID is being
used for starting the agent. install_dir\InstallITM\KinCinfo.exe
–r
- If the monitoring agent was started with a user ID that
does not belong to the Administrator group, stop the agent.
- Open the Manage Tivoli Enterprise Monitoring Services window.
- Right-click the agent instance, and click Change
Startup.
- Specify the fully qualified user ID as <Domain\Userid>, and then specify the password.
Note: The user must have
administrator rights and must be the owner of the MAPI profile that
is used to connect to the Exchange Server.
- Start the monitoring agent. For information about starting
the agent, see Starting and stopping the Microsoft Exchange Server agent.