Upgrading on Windows systems

You can upgrade outdated versions of the IBM Endpoint Manager Server, IBM Endpoint Manager Console, IBM Endpoint Manager Relay, and IBM Endpoint Manager Client by using a Fixlet message in the BES Support content site from your Console or manually (for Remote Databases) from your Installers.

Note: Using the upgrade Fixlets is the preferred and simplest way to upgrade all of the IBM Endpoint Manager components (Installation Generator, Server, and Console). Generally the only time not to use the Fixlets would be to upgrade an IBM Endpoint Manager Server that uses a remote database.

You must upgrade the IBM Endpoint Manager Server and all the IBM Endpoint Manager Consoles at the same time (Consoles with a version earlier than or later than the Server version are not allowed to connect to the Server and Database).

Other IBM Endpoint Manager components (IBM Endpoint Manager Clients and IBM Endpoint Manager Relays) can work with the upgraded version of the IBM Endpoint Manager Server without problems. However, it is recommended that you upgrade the IBM Endpoint Manager Clients and relays whenever possible to take advantage of the new functions.

When new versions of Tivoli Endpoint Manager are released, the upgrade Fixlet messages are released in a planned roll-out process so it might take a few days before the upgrade Fixlet messages become relevant immediately after the upgrade. First you will see a Fixlet message relevant to upgrade your IBM Endpoint Manager Server and IBM Endpoint Manager Consoles. After the IBM Endpoint Manager Server is upgraded, Fixlet messages to upgrade the IBM Endpoint Manager Clients and IBM Endpoint Manager Relays will become relevant the next time the IBM Endpoint Manager Clients register.