After installing application support files on a Tivoli® Enterprise Portal Server that provides the browser client or on a Tivoli Enterprise Portal desktop client, you must check the Eclipse help server for the portal client to ensure that it has been configured.
Start Manage Tivoli Enterprise Monitoring Services (Start > All Programs > IBM® Tivoli Monitoring > Manage Tivoli Monitoring Services), and ensure that the Eclipse Help Server entry indicates Yes in the Configured column.
If the entry indicates No, you must configure the Eclipse server. To do this, right-click the entry, and select Configure Using Defaults from the pop-up menu.
You are prompted for the port number that the Eclipse Help Server will use. Ensure that this value is set to the same port number that you specified when installing IBM Tivoli Monitoring, and click OK.
If you want the Eclipse help server to start automatically whenever this node is started, right-click the Eclipse Help Server entry, and select Change Startup from the pop-up menu. The Eclipse server's startup parameters are displayed. Select Automatic in the startup type field, and click OK.