To ensure ITCAM Agent for J2EE works within your IBM® Tivoli® Monitoring
infrastructure, you need to install application support files for
it on every hub monitoring server, portal server, and portal client.
After configuring the Agent on the monitored host, you also need to
enable Tivoli monitoring
history collection. You do not need to install application support
files if IBM Tivoli Monitoring is not used (in a deep dive
diagnostics only installation).
Important: You will need to stop the monitoring server,
portal server, or portal client when installing the support files.
Installing application support on
the Tivoli Enterprise
Monitoring Server
- Stop the Tivoli Enterprise
Monitoring Server.
The installer automatically stops the Tivoli Enterprise
Monitoring Server;
you can also choose to stop the server manually before starting the
installer. Perform the following steps to stop the Tivoli Enterprise
Monitoring Server manually:
- Click .
- Right-click Tivoli Enterprise
Monitoring Server.
- In the pop-up menu, select Stop.
- Access the \WINDOWS subdirectory on the agent
installation image.
- Double-click setup.exe.
- Click Next on the Welcome window.
- The Software License Agreement window is displayed. Select I
accept the terms in the license agreement and click Next.
- Select Tivoli Enterprise
Monitoring Server - TEMS and click Next.
Note: If you have
other components installed on the same computer, such as the desktop
client, also select those components to install the component-specific
application support.
- Review the installation summary details. Click Next to
start the installation.
- Select the setup type that best suits your needs.
In the following
steps you will be promptd for the information required to configure
the items that are listed in the Setup Type window. You can
uncheck the box to delay the configuration until the installation
is complete. Some configuration items are mandatory (preceded by an
*) and cannot be unchecked.
- Specify the location of the monitoring server. Choose On this
computer to install application support on the host you are running
the setup file on, and On a different computer otherwise. Then
click OK.
- Select the application support to add to the monitoring server
and click OK. By default, application supports which are not
yet installed on this server are selected.
- Review the application support addition details and click Next.
- Specify the default values for the agent to use when it communicates
with the monitoring server and click OK.
Note: - You can specify three methods for communication to set up backup
communication methods. If the method you have identified as Protocol
1 fails, Protocol 2 is used.
- You can specify the default values for a backup communication
between the agent and the monitoring server by selecting Option
Secondary TEMS Connection.
- If the agent must cross a firewall to access the monitoring server,
select Connection must pass through firewall.
- Identify the type of protocol that the agent uses to communicate
with the monitoring server. You have five choices: IP.UDP, IP.PIPE, IP.SPIPE, SNA, No
TEMS.
- Define the communications between agents and the monitoring server
and click OK.
- Click Finish.
Installing application support on the Tivoli Enterprise
Portal Server
- Open Manage Tivoli Enterprise
Monitoring Services.
- Stop the portal server by right-clicking it and clicking Stop.
- Access the \WINDOWS subdirectory on the agent
installation media.
- Double-click setup.exe.
- Click Next on the Welcome window.
- The Software License Agreement window is displayed. Select I
accept the terms in the license agreement and click Next.
- Select Tivoli Enterprise
Portal Server - TEPS and click Next.
Note: If you have
other components installed on the same computer, such as the desktop
client, also select those components to install the component-specific
application support.
- If you need remote configuration in the future, select the agent
to add it to the remote deployment depot, and click Next. Otherwise,
click Next without selecting any agents.
- Review the installation summary details. Click Next to
start the installation.
- Select the setup type that best suits your needs.
In the following
steps you will be promptd for the information required to configure
the items that list in the Setup Type window. You can uncheck
the box to delay the configuration until the installation is complete.
Some configuration items are mandatory (preceded by an *) and cannot
be unchecked.
- Type the host name for the portal server and click Next.
- Click Finish.
- Restart the portal server.
Installing application support on the Tivoli Enterprise
Portal desktop
client
- Stop the desktop client before performing this procedure.
- Access the \WINDOWS subdirectory on the agent
installation media.
- Double-click setup.exe.
- Click Next on the Welcome window.
- The Software License Agreement window is displayed. Select I
accept the terms in the license agreement and click Next.
- Select TEP Desktop Client - TEPD and click Next.
- If you need remote configuration in the future, select the agent
to add it to the remote deployment depot, and click Next. Otherwise,
click Next without selecting any agents.
- Review the installation summary details. Click Next to
start the installation.
- Select the setup type that best suits your needs.
In the following
steps you will be promptd for the information required to configure
the items that list in the Setup Type window. You can uncheck
the box to delay the configuration until the installation is complete.
Some configuration items are mandatory (preceded by an *) and cannot
be unchecked.
- Type the host name for the portal server and click Next.
- Click Finish to complete the installation.