Tivoli Composite Application Manager for SOA, Version 7.1.1

Installing application support on the desktop client

When you install the IBM Tivoli Composite Application Manager for SOA monitoring agent on one or more computer systems in your environment where you plan to monitor services, you must also install application support files containing agent specific information for the monitoring agent on the computer system where the Tivoli Enterprise Portal desktop client is installed. When you install the application support on your Tivoli Enterprise Portal desktop client, you should be logged in as the user who installed Tivoli Enterprise Portal.

Use the following sections to install application support on the desktop client in your environment:

Windows: Installing application support on the desktop client

Use the following steps to install application support for IBM Tivoli Composite Application Manager for SOA on theTivoli Enterprise Portal desktop client installed on a supported Windows® operating system:

Note: The desktop client is stopped during this process.

Use the following steps to install required application support on a Windows desktop client:

  1. Stop the Tivoli Enterprise Portal desktop client, either by exiting the client console, or by opening the Manage Tivoli Enterprise Monitoring Services utility and by right-clicking on the desktop client and clicking Stop.
  2. Insert the IBM Tivoli Composite Application Manager for SOA installation media into the appropriate drive. The installation program starts automatically.
  3. If the installation program does not start automatically, open a command prompt window, navigate to the appropriate drive, open the \WINDOWS folder, and issue the following command:
    setup.exe

    One or more welcome pages are displayed. Click Next.

  4. A Software License Agreement page might be displayed. Read the terms in the license agreement as presented in the scrollable window and, if you agree to abide by those terms, click Accept. You must accept the terms of the license agreement to continue the installation.
  5. The Select Features page is displayed, similar to Figure 17, showing the available features that you can install for this product. If you have already installed a monitoring agent or other IBM Tivoli Monitoring components on this computer, the check boxes for these features are already selected. Select Tivoli Enterprise Portal Desktop Client and click Next.
    Figure 17. The Select Features page for installing application support on the desktop client
    This figure shows the Select Features page, with the Tivoli Enterprise Monitoring Agents feature pre-selected (since the agent has already been installed on this computer) and the Tivoli Enterprise Portal Desktop Client feature, to be selected for installing agent specific application support on this monitoring server.

    Is the Tivoli Enterprise Monitoring Server or Tivoli Enterprise Portal Server also installed on this computer?: If so, you can also select those components to install application support for IBM Tivoli Composite Application Manager for SOA now, or follow the procedures in this publication to separately install application support for these components at a later time.

  6. The Start Copying Files page is displayed, similar to Figure 18. Review the installation summary details and verify your selections. Click Next to start the installation.
    Figure 18. The Start Copying Files page for installing application support on Tivoli Enterprise Portal desktop client.
    This figure shows the Start Copying Files page, indicating what is about to be installed.
  7. After installation is complete, the Setup Type configuration page is displayed, as shown in Figure 19.
    Figure 19. The Setup Type page
    This figure shows the Setup Type page, with various selections for additional configuration.

    This page offers several configuration options to install and configure application support for the desktop client:

    By default, all of the setup types are already selected for configuration. In most cases, accept the default selection of these configuration options, and click Next to continue. You can clear any of the selections to postpone these configuration tasks until after the installation is completed.

  8. Because you installed the Tivoli Enterprise Portal desktop client on this computer, the TEPS Hostname page is displayed, as shown in Figure 15. Specify the host name for the computer system where the Tivoli Enterprise Portal Server is installed. Click Next.
  9. The InstallShield Wizard Complete page is displayed as shown in Figure 10, indicating that the installation was successful, and offering you the option to view the README file for the product, which might contain additional information of interest to you. The check box for displaying the README file is already selected. Leave the check box selected to automatically display the README, or clear this check box to not display the README file if you have already seen it (this readme.txt file is also available in the \WINDOWS directory on the installation media), and click Finish to close the installation program.
  10. Because you selected the Launch Manage Tivoli Monitoring Services check box in Figure 14, the Manage Tivoli Enterprise Monitoring Services utility is displayed, showing the Tivoli Enterprise Portal desktop client (see Figure 20). If additional components of IBM Tivoli Monitoring are installed on this system, they are also displayed.
    Figure 20. The Tivoli Enterprise Portal desktop client in the Manage Tivoli Enterprise Monitoring Services utility
    This figure shows the Manage Tivoli Enterprise Monitoring Services utility with the Tivoli Enterprise Portal desktop client included as a new service.

    If you did not select the option to launch the Manage Tivoli Enterprise Monitoring Services utility, you can launch it manually by selecting Start -> All Programs -> IBM® Tivoli Monitoring -> Manage Tivoli Monitoring Services.

    Verify that the Configured column shows Yes, meaning that the Tivoli Enterprise Portal desktop client is successfully configured and started.

Linux: Installing application support on the desktop client

Use the following steps to install application support for IBM Tivoli Composite Application Manager for SOA on the Tivoli Enterprise Portal desktop client installed on a supported Linux® operating system. Refer to the IBM Tivoli Monitoring documentation for general procedures for installing application support for the Tivoli Enterprise Portal desktop client on this operating system.

  1. Change to the <ITM_Home>/bin directory.
  2. Stop the Tivoli Enterprise Portal desktop client by running the following command:
    ./itmcmd agent stop cj
  3. Close the Manage Tivoli Enterprise Monitoring Services utility if it is open.
  4. Mount the IBM Tivoli Composite Application Manager for SOA installation media at the location you have chosen on the local system, following the standard procedures for your operating system.
  5. From the root directory of the installation media, run the following command to start the installation program:
    ./install.sh
  6. When prompted for the IBM Tivoli Monitoring home directory, press Enter to accept the default (/opt/IBM/ITM) or type the full path to the installation directory that you used.
  7. The following prompt is displayed:
    Select one of the following:
    1) Install products to the local host.
    2) Install products to depot for remote deployment (requires TEMS).
    3) Exit install.
    
    Please enter a valid number:

    Type 1 to start the installation and press Enter.

  8. Type the number that corresponds to the language in which you want to display the software license agreement and press Enter.
  9. Press Enter to display the agreement.
  10. Type 1 to accept the agreement and press Enter.
  11. A numbered list of available operating systems and installation components is displayed. Type the number that corresponds to Tivoli Enterprise Portal Desktop Client support and press Enter.
  12. Type y to confirm and press Enter.
  13. A list of the components to install is displayed. Type the number that corresponds to selecting all components to install and press Enter.
  14. Type y to confirm the installation. The installation begins.
  15. After all of the components are installed, you are asked whether you want to install components for a different operating system. Type n and press Enter.
  16. Run the following command to configure the Tivoli Enterprise Portal desktop client with the new agent information:
    ./itmcmd config -A cj

    Complete the configuration as prompted. For information regarding configuring the Tivoli Enterprise Portal desktop client, see the section on Configuring the portal desktop client on Linux, in the IBM Tivoli Monitoring: Installation and Setup Guide.

  17. Start the Tivoli Enterprise Portal desktop client by running the following command:
    ./itmcmd agent start cj



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