These procedures are common to various isolation
and repair procedures.
Starting a repair action
This is the starting point for repair actions. All repair
actions should begin with this procedure. From this point, you are
guided to the appropriate information to help you perform the necessary
steps to repair the server. This procedure was formerly the starting
a service call procedure.
Powering on and powering off a system
You can power on or power off a system with or without
a Hardware Management Console (HMC) using this procedure.
Primary consoles or alternative consoles
The primary console is the first workstation that the system
identifies. It is attached to the first input/output adapter (IOA)
or input-output processor (IOP) that supports workstations. The alternative
console is the workstation that functions as the console when the
primary console is not operational.
Searching the service action log
Use this procedure to search for an entry in the service
action log that matches the time, reference code, or resource of the
reported problem.
System service tools
This information describes how to use system service tools (SST).
Hexadecimal product activity log data
Use the display hexadecimal report function or follow the
steps in this procedure to display hexadecimal error log dump data.
Dedicated service tools
Dedicated service tools (DST) is used to service Licensed
Internal Code, work with disk units, work with configuration and resources,
verify devices and communications, and display logs on the system.
Service functions
Service functions provide enough detail for the service
provider to gather information about hardware problems while under the direction
of the next level of support.
Performing a slow boot
Use this procedure to perform a slow boot using the Hardware Management Console (HMC), control panel, or
Advanced System Management Interface (ASMI) menus depending on your
configuration.
Resetting the service processor
Use this procedure to ensure that the service processor
is reset properly under the direction of your hardware service provider.
Disk drive
Use this procedure to replace the disk drive.
Preparing for hot-plug SCSI device or cable deconfiguration
Use this procedure when you are preparing to unconfigure
a hot-plug Small Computer System Interface (SCSI) device or cable.
This procedure will help determine if a SCSI device or SCSI device
cable is causing your system problem.
Powering on an expansion unit
Use these procedures to power on an expansion unit that
is either managed by a Hardware Management Console (HMC)
or not managed by an HMC.
Verifying a repair
Use these procedures to verify hardware operation after
making repairs to the system.
Activating and deactivating LEDs
You can use these procedures to activate or deactivate
LEDs using the Hardware Management Console (HMC) or the Advanced System
Management Interface (ASMI).
Closing a service call
Perform these procedures to close problem numbers, clear
hardware messages, and prepare the server to return to the customer.
Displaying the effect of system node evacuation
You can display the effect of service procedures that require
the evacuation of a system unit node. A system node is a processor
book in a 9119-FHA,
or a drawer in a 9117-MMA or 9406-MMA.
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