Troubleshooting
Problem
When the data is being backed up to a Tape Library/Drive, the following error is received during a write operation: ANR9999D_0521343731 NtpOpen(pvrntp.c:1296) Thread<36>: Could not determine media type, rc = 1
Symptom
The label and checkin functions of the Tivoli Storage Manager Server work fine without any issues.
Cause
Wrong Drivers for the Library / Drives. Microsoft drivers were installed for the IBM LTO Drive.
Resolving The Problem
Verify that you are using the correct drivers for the device. You can review the below links for more info on which drivers are needed.
[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Supported Versions","Edition":"Edition Independent","Line of Business":{"code":"LOB26","label":"Storage"}}]
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Document Information
Modified date:
21 June 2018
UID
swg21438456