Troubleshooting
Problem
Executive Viewer uses a MAPI client (Messaging Application Programming Interface) for the option 'email as PDF'. This MAPI client gets installed when installing Microsoft Outlook. Lotus Notes does not have this MAPI client. When Lotus Notes is the default mail client the following error appears when using the option 'email as PDF'. [
Environment
Executive Viewer, version 4.1 and higher
Keywords:
EV Article ID: EV0032
[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Executive Viewer","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"TM1 Executive Viewer 9.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Historical Number
1038497
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Document Information
Modified date:
15 June 2018
UID
swg21366712