PM21710: POST INSTALLER APPLYPTF.SH FAILS WITH RETURN CODE FROM THE MULTI-PRODUCT PTF INSTALLER WAS: 1

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• Running WebSphere Application Server on zOS, the Post Installer
  scripts fails to apply to the desired maintainence level with
  the below errors.
  
  BUILD FAILED
  /WebSphere/WAS1T/WASCONFT/AppServer/properties/service/postinsta
  ller/product-service.xml:151: The following error occurred while
  executing this line:
  /WebSphere/WAS1T/WASCONFT/AppServer/properties/service/postinsta
  ller/product-service.xml:227: The following error occurred while
  executing this line:
  /WebSphere/WAS1T/WASCONFT/AppServer/properties/service/product/W
  ebSphere/service/service.xml:126: The following error occurred
  while executing this line:
  /WebSphere/WAS1T/WASCONFT/AppServer/properties/service/product/W
  ebSphere/service/service.xml:713: The following error occurred
  while executing this line:
  /WebSphere/WAS1T/WASCONFT/AppServer/properties/service/product/W
  ebSphere/service/service.xml:840: Failed to copy
  /WebSphere/WAS1T/WASCONFT/wassmpe/deploytool/itp/plugins/org.ecl
  ipse.wst.command.env_1.0.308.v200811200248/META-INF/ECLIPSEF.RSA
  to
  /WebSphere/WAS1T/WASCONFT/AppServer/deploytool/itp/plugins/org.e
  clipse.wst.command.env_1.0.308.v200811200248/META-INF/ECLIPSEF.R
  SA due to Access denied
  
  Total time: 8 seconds
  --------------------------------------------------------------
  Returned from the Multi-Product PTF Installer, Return code: 1
  --------------------------------------------------------------
  /WebSphere/WAS1T/WASCONFT/T000N10.T001A11.W1TNAG1.HOME/bin/apply
  PTF.sh - End - Fri Jan 15 11:36:39 MEZ 2010
  Return code from the Multi-Product PTF Installer was: 1
  
  Note: This problem only occurs if you attempted to apply
  maintenence from pre 7007 ptf to 7007 or later ptf.
  

Local fix

• Change the dir permissions on /$WAS_CONFIG_ROOT/
  AppServer/deploytool/itp/plugins/META-INF to 775.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All z/OS users of IBM WebSphere Application  *
  *                 Server V6.0.1                                *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: The postinstaller fails to apply        *
  *                      service because it cannot write into    *
  *                      directories without group write         *
  *                      permission enabled.                     *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  In service levels before 6.0.43, the postinstaller created new
  directories without group write access.
  

Problem conclusion

• Before starting each WebSphere Application Server node, run the
  fixAllGroupPerms.sh script from the WebSphere Application
  Server product file system, specifying the node's WAS_HOME
  directory. This script must be run by a privileged user id
  with enough authority to update the group permissions
  because it will update all files and directories in the
  configuration root to have group write access enabled.
  For example:
    cd /usr/lpp/zWebSphere/V6R0/bin
   ./fixAllGroupPerms.sh   /WebSphere/V6R0/AppServer
  
  APAR PM21710 is currently targeted for inclusion in Service
  Level (Fix Pack) 6.02.43 of WebSphere Application Server V6.0.1.
  
  Please refer to URL:
  //www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
  for Fix Pack availability.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  PM06955

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• BBOUBINF
  

Fix information

• Fixed component name

  WEBSPHERE FOR Z

• Fixed component ID

  5655I3500

Applicable component levels

• R601 PSY UK60277

     UP10/09/23 P F009

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.