PI12777: PRESENCE OF LAW IN CONCURRENT USER INSTALLATION IS CONFUSING TO END USERS.

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • In an attempt to facilitate end-users switching from a
    Concurrent use license to an Authorized User licensing scheme,
    the IBM SPSS Statistics team included a shortcut for the License
    Authorization Wizard (LAW) alongside those for the Statistics
    client product and the Commuter License Utility.
    
    This has led to increased calls to Support and to CustomerCare
    as end users, not realizing they needed to be licensing a
    separate License Manager, have been applying their "Concurrent
    User" licensing codes directly to the Statistics client -- which
    fails.
    

Local fix

  • The long-term fix will be to install a separate License Manager
    on a dedicated server and deploy your concurrent use license
    codes through the LAW on that server and installation.
    In the short term, you might remove the LAW shortcut from the
    affected client machines --
    http://technet.microsoft.com/en-us/library/cc753580.aspx
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Statistics client with concurrent user licensing    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * PRESENCE OF LAW IN CONCURRENT USER INSTALLATION IS CONFUSING *
    * TO                                                           *
    * END USERS.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to Statistics 23.0                            *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

  • This issue has been addressed for Statistics 23.0
    

APAR Information

  • APAR number

    PI12777

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    M00

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-28

  • Closed date

    2015-03-19

  • Last modified date

    2015-03-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RN00 PSN

       UP

  • RN00 PSY

       UP



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Document information


More support for:

SPSS Statistics
Statistics Desktop

Software version:

22.0

Reference #:

PI12777

Modified date:

2015-03-19

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