IZ88159: INSTALL.SH FAILS TO LOCATE RUNNING PROCESSES

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.2 Fix Pack 6 (6.2.2-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• During a remote upgrade if agents had been started with a
  network host name that does not match the local `uname -n`
  host name, install.sh does not locate these running agents
  and does not attempt to stop them.
  
  RECREATE INSTRUCTIONS:
  
  
  1) On AIX, Configure the system so that the network host name
     and the `uname -n` local host name are the same.
  2) Remotely install the OS agent and any other agents desired.
  3) Ensure that the agents are running and connected.
  4) Run 'ps -ef | grep kuxagent' and note the start time.
  5) Locally run cinfo -r and verify that the agents report as
     running.
  6) Change the value returned by uname using the
     `uname -S testHost`.
  7) Locally run cinfo -r and verify that the agents still
     report as running.
  8) Remotely upgrade the OS agent.
  9) Review tmaitm6/agentdepot/stdout.txt and notice that no
     agents are listed as running.
  10) Run 'ps -ef | grep kuxagent' and notice that the start
      time has not changed.
  

Local fix

• Beside changing the local `uname -n` host name to match the
  network host name, there is no work-around.
  

Problem summary

• The "install.sh" script fails to locate running processes when
  local and network host names do not match.
  
  The install.sh script fails to locate running processes when
  local and network host names do not match.  If agents have been
  started with a network host name that does not match the current
  local `uname -n` host name, install.sh does not recognize these
  running processes.  Local interactive installation does not warn
  about these processes.  Local silent installation and remote
  installation does not attempt to stop these processes.
  

Problem conclusion

• The "install.sh" script was modified to recognize these running
  processes regardless of the host name matching.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.2.2-TIV-ITM-FP0004
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OMEG DIST INSTA

• Fixed component ID

  5608A41CI

Applicable component levels

• R622 PSY

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