IY97829: NGF.JAR FILE PROVIDED AS FIX FOR IY90598 IS CAUSING NEW PROBLEM WHEN MAXIMIZING VIEWPOINT

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APAR status

  • Closed as fixed if next.

Error description

  • An ngf.jar file was provided as a fix to APAR IY90598. This fix
    seems to have solved the issue reported in PMR 41809,999,000 but
    is causing a separate problem to appear. Steps to replicate:
    
    1 select a service from the Service Tree. This will be displayed
    on the Service Viewer.
    
    2 select a different service. The second service now displays in
    the Service Viewer.
    
    3 click on button on top right hand corner of Service Viewer to
    maximize the view. Instead of the second service, the maximized
    view shows the service that the user selected in step 1.
    
    Further to that, after resizing the view to normal size, no
    matter which service the user selects on the service tree, the
    service actually shown in service viewer does not change. Only
    the title changes. One needs to click on the Refresh button on
    top right hand corner to be able to regain some functionality of
    service viewer.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All RAD users                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: Maximised viewpoint shows only the      *
    *                      first service                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The sizing appears to work fine upon the first load of the
    applet,
    however once a new service is selected and the applet
    refreshes, the
    maximize no longer paints itself into the entire viewpoint
    space.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IY97829

  • Reported component name

    NC/RAD SERVER

  • Reported component ID

    5724O6200

  • Reported release

    300

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2007-04-24

  • Closed date

    2008-05-27

  • Last modified date

    2008-05-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R200 PSY

       UP

  • R300 PSY

       UP



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Document information


More support for:

Netcool/Realtime Active Dashboards
Server

Software version:

300

Reference #:

IY97829

Modified date:

2008-05-27

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