IV59613: HUB TEMS SHUTDOWN QA1DGRPI.IDX ERROR

IBM Tivoli Monitoring 6.3.0 Fix Pack 3 (6.3.0-TIV-ITM-FP0003)

APAR status

• Closed as program error.

Error description

• ********** START OF APAR OPEN TEMPLATE *********************
  *
  *
  *
  APAR Type:            Field
  Approver Initials:    BG
  Severity:             2
  Reported Release:     623
  Compid:               5724C04MS Tivoli Enterprise Management
  Server
  
  
  
  HUB TEMS shuts down after I/O error attempting to open table
  QA1DGRPI.IDX.  An I/O error after attempting to open
  QA1DDYST.IDX and QA1CSITF.IDX also causes the TEMS to shut down.
  
  
  
  RECREATE INSTRUCTIONS:
  This problem is not easily re-creatable.
  
  
  
  ********** END OF APAR OPEN TEMPLATE **********************
  

Local fix

• Restart the TEMS.
  

Problem summary

• The hub monitoring server shutdown occurs after I/O error
  attempting to open QA1DGRPI.IDX.
  
  
  The hub monitoring server shuts down after I/O error attempting
  to open table index QA1DGRPI.IDX.  An I/O error after attempting
  to open QA1DDYST.IDX and QA1CSITF.IDX also causes the TEMS to
  shut down.
  

Problem conclusion

• Code has been changed to retry the operation by closing and
  reopening the .IDX file.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.3.0-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  OA45677 IV62667

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels

• R630 PSY

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