IV33128: NETWORK VIEWS FAIL TO HANDLE INVALID FILTERS GRACEFULLY

IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP 3.9.0.3 Interim Fix 1, 3.9.0.3-TIV-ITNMIP-IF0001
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005

APAR status

• Closed as program error.

Error description

• If a filter is invalid it throws exception causing the Wetop
  Entity registration to terminate, hence some views have no
  status
  Error message simillar to:
  [NetworkViewTreeTableTransientEntityCreator - NetworkViewTree]
  NetworkViewDAOImpl.cacheView FINER: T
  HROW
  java.lang.RuntimeException: Error executing query: SELECT
  entityId FROM ncim.mainNodeDetails WHERE domainMgrId = 1 AND
  (cicr%)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Platforms, all users. Issue timing and load related.     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Status not visible on some or all nodes in a network view.   *
  * Error message visible in the ncp_topoviz.0.log log file      *
  * along following lines:                                       *
  * Error message simillar to:                                   *
  * [NetworkViewTreeTableTransientEntityCreator -                *
  * NetworkViewTree]                                             *
  * NetworkViewDAOImpl.cacheView FINER: T                        *
  * HROW                                                         *
  * java.lang.RuntimeException: Error executing query: SELECT    *
  * entityId FROM ncim.mainNodeDetails WHERE domainMgrId = 1 AND *
  * (cicr%)                                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to | fix pack | 3.9.0-ITNMIP-FP0004                  *
  ****************************************************************
  Some nodes in Network View are not registered because a bad
  filter was encountered for one node, and the registration
  process exited.
  

Problem conclusion

• The webtop registration process affected has been replaced in
  the latest code version (see related APAR IV39998) by an
  alternate registration process which does not exit on error, but
  proceeds with best-effort registration.
   | fix pack | 3.9.0-ITNMIP-FP0004
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV NETWK MGR I

• Fixed component ID

  5724S4500

Applicable component levels

• R390 PSN

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