IBM Support

IT03380: INCORRECT FABRIC PROBE HANDLING FOR BROCADE SWITCHES WITH WWNS THAT CONTAIN THE OUI VALUE '50EB1A'

Fixes are available

Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center (withdrawn)
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.3 (August 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.1.1.5 (July 2014) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Brocade has added a new OUI value which is not recognized by
    TPC.  Because of this information for these switches and their
    fabrics is not collected as expected resulting in functional
    limitations.  This problem may be encountered with TPC or IBM
    System Director and VMcontrol.  Here are some sample errors that
    can be seen with TPC or VMcontrol.  These errors occur when
    there is a Brocade CIMOM agent already configured and monitoring
    the switches.
    The following samples of messaging may be found in the IBM
    System Director (VMcontrol) error-log-0.html:
    INFO Unable to start zoning transaction for fabricID:
    100050EB1Axxxxxx
    com.ibm.tpc.common.api.TPCServerException: BTAFM4501E No agent
    is available to configure the zoning on the fabric with ID
    100050EB1Axxxxxx
    Failed to start transaction on fabric 100050EB1Axxxxxx. Check
    connection to switch(es)
    The following error may show up in TPC msgTPCDeviceServer.log:
    BTAFM4501E No agent is available to configure the zoning on the
    fabric with ID 100050EB1Axxxxxx.
    com.ibm.tpc.fabric.FabricManagerService startTransaction
    The following error may show up in the TPC
    msgprobeFabric.xxxxxxx.log
    if a Fabric contains switches with both known and unknown OUI
    values:
    BTADS0083W Some or all information may not be collected for
    fabric/fabrics since agent/agents are not configured and/or not
    currently operational. Fabric probe for fabric 10000027F80XXXXXX
    has some limitations. For switch 100050EB1AXXXXXX following the
    information will not be collected - Active Zone Configuration
     Information, Full Zone Database Information.
    

Local fix

  • Log into server with db2admin or db2inst1 (or equivalent,
    depending on platform)
    connect to TPCDB
    db2 connect to TPCDB
    db2 set schema tpc
    db2 "insert into T_RES_OUI values ('50EB1A','Brocade')"
    Initiate Fabric discovery in TPC or (VMcontrol Farm and Switch
    inventory)
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * TPC 5.x users with Brocade switches                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    *                                                              *
    * Affected switches have WWNs with the '50EB1A' identifier     *
    * within them.  e.g.  XXXX50EB1AXXXXXX                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available.                        *
    *                                                              *
    * Alternatively, you can add the value to the TPC database to  *
    * address the issue until the next fix can be applied.  You    *
    * should have a backed up copy of your database before making  *
    * any changes.                                                 *
    *                                                              *
    * Log into server with db2admin or db2inst1 (or equivalent,    *
    * depending on platform)                                       *
    *                                                              *
    * connect to TPCDB                                             *
    * db2 connect to TPCDB                                         *
    * db2 set schema tpc                                           *
    * db2 "insert into T_RES_OUI values ('50EB1A','Brocade')"      *
    * Initiate Fabric discovery in TPC or (VMcontrol Farm and      *
    * Switch                                                       *
    * inventory)                                                   *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following maintenance
    package:
    
    | fix pack | 5.1.1-TIV-TPC-FP0005 - target July 2014
    | refresh pack | 5.2-TIV-TPC-RP0003 - target August 2014
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future refresh packs or fix packs do not
    represent a formal commitment by IBM. The dates are subject to
    change without notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT03380

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    520

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-24

  • Closed date

    2014-07-25

  • Last modified date

    2014-08-12

  • APAR is sysrouted FROM one or more of the following:

    IT03238

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • FABRIC
    

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

  • R520 PSY

       UP

  • R521 PSY

       UP

  • R522 PSY

       UP

  • R511 PSY

       UP

  • R510 PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"520","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
23 March 2022