Updating IBM InfoSphere Information Server, Version 11.7 and its product modules
Use these instructions to use the Update Installer to install patches, fixes, fix packs, and updates to InfoSphere® Information Server and its product modules.
This file is an attachment to the support document, Updating IBM® InfoSphere Information Server, Version 11.7 with patches, fix packs, or other updates
Package downloads
Update packages
Visit Fix Central to download the packages that you want to apply. An IBM.com user ID is required to obtain the downloads.
On the Select product tab, make the following selections:
Field Value Product Group Information Management Select from Information Management InfoSphere Information Server Installed Version Select the version and fix pack level that you currently have installed. Platform Select the platform on which to install. In a multitier topology with different platforms, you will go through this process again for each platform. Click Continue to proceed through the wizard and find and download the package or packages that you want.
Update packages
Update packages contain patches, fixes, fix packs, or updates. Update packages can be provided for all operating systems, multiple operating systems, or a single operating system.
File locations
The instructions in this document use the default installation location. Your path varies if you installed InfoSphere Information Server in a different location.
Product installation
- Linux, UNIX: /opt/IBM/InformationServer
- Windows: C:\IBM\InformationServer
Update Installer
- Linux, UNIX: /opt/IBM/InformationServer/Updates/bin
- Windows: C:\IBM\InformationServer\Updates\bin
Installation log files
- Linux, UNIX: /opt/IBM/InformationServer/Updates/UpdatePackageName
- Windows: C:\IBM\InformationServer\Updates\UpdatePackageName
Installation process overview
- Preparing to install the update
Before you install update packages, perform the preparation procedure on all computers in your installation. The installation instructions include specific preparation procedures, including downloading the appropriate update package, performing a full backup, and disabling firewalls and antivirus software.
- Installing an update
package on each computer
Install the update packages on all computers in your installation, as appropriate. You must complete the preparation procedures, run the Update Installer program to install the update, and then complete the post-installation procedures.
Each computer hosts one or more software tiers. Some update packages apply to more than one tier. In distributed installations, you must install the update package on all computers that have tiers installed that the patch, fix, fix pack, or update applies to. Install the update package on the tiers in this order:
- Services tier
- Engine tier
- Client tier
Note: You do not need to install update packages on a computer that hosts only the repository tier.If two or more tiers are on the same computer, the Update Installer installation automatically installs the update on all tiers on the computer in the appropriate order.
- Monitoring the installation
Single computer and distributed installations
Certain steps in the preparation and installation procedures apply only when you are installing the update on a computer that hosts a particular tier. Each time you complete the preparation or installation procedures, perform only the steps that apply to the tiers that are installed on the computer you are preparing or installing on.
For example, if the tiers are each installed on separate computers, perform the procedure on the computer that hosts the services tier, completing only the steps that apply to the services tier. Then repeat the procedure on the computer that hosts the engine tier, completing only the steps that apply to the engine tier. Finally, repeat the procedure on the computer that hosts the client tier, completing only the steps that apply to the client tier.
When more than one tier is installed on a computer, complete the steps that apply to all tiers installed on the computer. For example, if your services tier and engine tier are installed on the same computer, first perform the procedure once for the computer, completing steps that apply to the services tier or the engine tier, or to both tiers. Finally, repeat the procedure on each computer that hosts the client tier, completing only the steps that apply to the client tier.
Certain steps in the preparation and installation procedures apply only to certain operating systems. These steps identify the operating systems that require these steps.
Preparing to install
Installing a new version of the Update Installer before installing an update, fix, or patch
The installation package contains a script that replaces the required files on the installation instance. Run the script on every computer that contains an installation instance and from which you will run the Update Installer.
- Download the latest version of the Update Installer at https://www.ibm.com/support/pages/node/6574447.
- Create a new temporary directory to contain only the files that you will extract from the Update Installer package. It is important that the temporary directory is empty. If you have other files in that temporary directory, the script that updates the Update Installer will copy those files along with the files from the Update Installer package.
- Extract the contents of the Update Installer package into the new temporary directory.
- Complete the steps for your operating system:
- Linux, UNIX:
- Change to the temporary directory where you extracted the contents of the latest version of the Update Installer.
- Run updateImage.sh.
- Windows:
- Log in as a user with administrator privileges to install update packages. Use the same user name that you used to install IBM InfoSphere Information Server to ensure that you have the correct privileges.
- Open a command prompt window.
Windows Vista, Windows 2008, and Windows 7 must open an elevated command window. To install update packages, you must use a command window that is elevated to full administrative privileges.
- Click the Start menu.
- Enter cmd.exe in the Start Search box.
- Press Ctrl+Shift+Enter.
- Click Continue to accept the prompt asking for your permission to continue.
- Change to the temporary directory where you extracted the contents of the latest version of the Update Installer.
- Run updateImage.bat.
- Linux, UNIX:
- When prompted, enter the location of the _uninstall directory
in the directory of the installation instance. The default installation directories:
- Linux, UNIX: /opt/IBM/InformationServer/_uninstall
- Windows: C:\IBM\InformationServer\_uninstall
After the script runs successfully, the installation instance of the Update Installer is updated with the new version of the Update Installer.
Installing an update package (fix pack, patch, or update)
Installing multiple updates
You can install multiple updates after InfoSphere Information Server is installed. To install multiple updates, you use the Update Installer in graphical mode.
Before installing multiple updates, review the readme file that is included with each update package.
About this task
- If you install multiple updates, the Update Installer checks for dependencies among the updates to ensure that they are installed in the required order.
Procedure
Post-installation backup
Perform a complete backup of the IBM InfoSphere Information Server installation to ensure that you can recover your installation in the event of hardware failure or other disaster. For detailed backup and restore instructions for your installation, see .
Uninstalling a fix or update
Fix packs cannot be uninstalled. Some fixes or updates can be uninstalled. See the installation instructions or readme file that is provided in the update package to determine if the update can be uninstalled.
Fixes or updates must be uninstalled in reverse order of their installation. Only the last fix or update that was installed can be uninstalled. To uninstall a fix or update that is not the latest fix, or update that was installed, you must first uninstall the latest installed fix or update, and then uninstall earlier fixes or updates. Installing a fix pack, or installing a fix or update that cannot be uninstalled prevents all previously installed fixes or updates from being uninstalled.
- Linux, UNIX: /opt/IBM/InformationServer/_uninstall/versionInfo
- Windows: C:\IBM\InformationServer\_uninstall\versionInfo
IBM InfoSphere Information Server Version Information
Report date: 2015/09/25
Installer Version: 11.7.0.0-632
...
Patches Installed:
PATCH_XMLPACK3_all_115,616
Description = XMLPack3 11.7.0.0 Patch
Version = 11.7.0.0
...
The
installation entries shown by the versionInfo command are not the same file name
of your installed update packages. The entries that are returned by versionInfo
are the patchName attributes in the PatchManifest.xml file
or the installerId values in the HistoricalEvent entries
in Version.xml file. You must use the Update Installer in console mode to uninstall updates. Follow the same instructions for uninstallation that you used for installation. To uninstall a package, you must specify the -rollback parameter and the update name (patch name) on the command line.
After you uninstall fixes or updates, some files that were created during installation might not be removed by the uninstall process. Files that are not removed in the uninstallation process do not affect the functionality of the installation after the fixes or updates are uninstalled.
Known problems
Limitations and problems for the Update Installer are available on the IBM Support Portal.
You can search the IBM Support Portal, or for a complete list of customized queries for APARs and technotes, refer to the Known Problems section of the IBM InfoSphere Information Server 11.7 release notes.
installUpdates command syntax
Installing fixes, fix packs, and updates on Linux, UNIX
Installing fixes, fix packs, and updates on Windows
Uninstalling fixes and updates on Linux, UNIX
Uninstalling fixes and updates on Windows
Displaying command syntax usage on Linux, UNIX
Displaying command syntax usage on Windows
Parameters
You start the Update Installer from a command line.- If you run the Update Installer with the -console parameter, you provide the parameters and values on the command line.
- If you run the Update Installer without the -console parameter, then the Update Installer starts in graphical mode and you use an installation wizard to run the installation.
- -rollback patchName
- The name of the InfoSphere Information Server fix or update package that you want to uninstall.
- -installLocation installLocation
- The absolute location of your InfoSphere Information Server installation.
- -patchPackage UpdatePackageName
- For installation, the UpdatePackageName is the absolute directory and file name of the update package. For uninstallation, the UpdatePackageName is the name of the installed patch.
- -user username
- IBM InfoSphere Information Server administrator user name.
- -password userpassword
- IBM InfoSphere Information Server administrator password, required when the -user parameter is provided.
- -wasadmin wasadminusername
- IBM WebSphere Application Server Network Deployment administrator (server ID) user name. Applies only when installing update packages on computers with the services tier installed.
- -waspassword waspassword
- IBM WebSphere Application Server Network Deployment administrator (server ID) password. Applies only when installing update packages on computers with the services tier installed.
- -console
- Run the Update Installer from the command line without opening the installation wizard.
- -https installerPort
- Optionally, specify the port (default is 8443) on which the browser connects to the GUI. If port 8443 is in use, the Update Installer works upward to find the first available port. Instead of the installation program choosing a port, this option can be used to indicate that a specific port be used (ensure that the port is available). Do not use this option with -console option.
- -verbose
- Start the installation session in trace mode. In this mode, log messages are displayed to the console and are also written to the log file. If you do not specify this parameter, log messages are written to the log file only.
- -secure
- Prompts you to create a password when the installation program starts in graphical installation mode. The password is used to authenticate access to the installation program from the web browser. This parameter is ignored if the -console parameter is specified.
- -version
- Display the version number of the Update Installer and exit the Update Installer program.
- -list
- Display the fixes, fix packs, or updates that are currently installed.
- -acceptlicense
- Automatically accept license agreements during installation, if the fix, fix pack, or update requires a license.
- -collect
- Collect installation information and preserve the information in a .zip file in the IBM InfoSphere Information Server installation directory. This .zip file is named isdump-os-timestamp.zip and contains host name, user credentials, and other installation troubleshooting information.
- -dbadmin dbadminusername
- DB2® administrator user name.
Optional unless required by the fix, fix pack, or update. The default DB2 administrator user names are as follows:
- Linux, UNIX: db2inst1
- Windows: db2admin
- -dbpassword dbadminpassword
- DB2 administrator password. Optional unless required by the fix, fix pack, or update.
- -force
- Force reinstallation of the fix, fix pack, or update.
- -installES DockerImagePath
- Optional argument to upgrade Information Server Enterprise Server (ISES) to the version in the provided Docker image. For example, you can upgrade ISES to 11.7.0.1 if your Information Server 11.7.0.0 installation includes Enterprise Search. DockerImagePath specifies the full path of the ISES Docker image on the ISES host machine.