If you installed an external Cloud Pak System Software Agent, and you
want to update the agent to the latest version, follow the instructions
in this topic to update it. If the Cloud Pak System Software Agent is installed
outside of IBM Cloud Pak System Software,
it is called an external Cloud Pak System Software Agent.
Procedure
- Stop the following components:
- The hub Tivoli Enterprise Monitoring Server (monitoring server).
- If the external Cloud Pak System Software Agent is connected
to a remote monitoring server, stop the remote monitoring server.
- The Tivoli Enterprise Portal Server (portal server).
- If you use the desktop client of Tivoli Enterprise Portal, stop
the desktop client.
- Install application support on the hub monitoring server
and the remote monitoring server that the external Cloud Pak System Software Agent is connected
to.
- Install application support on the portal server.
- Install the latest version of the external Cloud Pak System Software Agent on the
computer where the older version of the agent is installed. You do
not have to remove the existing agent first.
- Install language pack on the portal server.
- If you use the browser client of Tivoli Enterprise Portal,
you can skip this step. If you use the desktop client, follow the
instructions below to install language pack on the desktop client,
depending on the operating system that hosts the desktop client:
- If you use the browser client of Tivoli Enterprise Portal,
you can skip this step. If you use the desktop client, follow the
instructions below to install application support on the desktop client,
depending on the operating system that hosts the desktop client:
- Windows: installing application support on a desktop
client
- Linux: installing application support on a desktop
client
- Reconfigure the external Cloud Pak System Software Agent.
- Restart all updated components.